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Marietta Toyota

Marietta, GA

4.6
769 Reviews
Marietta Toyota first opened its doors in 1975, and for the past 40+ years, we’ve been serving the the Atlanta community and surrounding areas. We have deep roots in our community, and we’re proud to stand behind our reputation for delivering quality vehicles, friendly customer service, and dependable automotive maintenance and repairs.
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750 Cobb Pkwy SE

Marietta, GA

30060

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Showing 769 reviews

October 28, 2021

Good service, kind and helpful employees. I understand that everyone is short staffed so I’m not about to fault the Toyota service employees for taking too long. In the future, however, it would be nice t More

by E.jane77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Oct 28, 2021 -

Marietta Toyota responded

Thanks for sharing E Jane! We will follow up with our Service Management Team to see why your visit took so long today. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

I appreciate the timely manner i was able to get in and get out. I was there for maybe under an hour…BUT, when i got my car back into my possession, i was very disappointed. I’m very particular about how i More

by Aliyahcyril
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Thomas
Oct 28, 2021 -

Marietta Toyota responded

Thank you for your feedback. We have shared your comments with our Management Team. To clarify, the technician did open the console and glove box, to locate the wheel lock key, which was needed to be able to remove your tires. The Service Manager, Jon Thomas, did speak with you before you left -- Jon Thomas was sympathetic and even offered to give you $20 out of his own wallet, which you declined. It sounds like you have some other issues with your Service that we need to review and correct -- please give our Service Manager, Jon Thomas, a call back at (770) 779-3469 to discuss so we can correct them. Thank you again for your feedback.

October 28, 2021

Car was serviced in a timely manner and representative was very nice and explained everything to me More

by Shonta Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Oct 28, 2021 -

Marietta Toyota responded

Super! Thanks for sharing Shonta. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Super easy car buying experience with no pressure to buy or add one. Worked with Lucas and he was a delight to work with. More

by A_spice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Johnson
Oct 28, 2021 -

Marietta Toyota responded

Thanks for sharing A_Spice. We greatly appreciate you choosing Marietta Toyota on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Dealership provides average service overall however this is the second time I’ve received my car back with missing metal valve caps from rotating tires, Harry my service tech made it right and replaced them More

by Lancegavery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
Oct 28, 2021 -

Marietta Toyota responded

Lovely to hear! Thanks for the positive feedback Lance! We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Bo was kind, courteous and got me in and out for my scheduled maintenance quickly. More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo
Oct 29, 2021 -

Marietta Toyota responded

Much appreciated! Thanks for sharing Mia. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Was seen promptly, notified of appropriate work, and approximate timeframe. Work was done in an hour, which I was very appreciative of! More

by Dentón
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duston
Oct 29, 2021 -

Marietta Toyota responded

Dynamite! Thanks for sharing Denton. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

They were polite and pleasant each and every time I have had my vehicle serviced. More

by Sheila Bissah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Oct 29, 2021 -

Marietta Toyota responded

Super! Thanks for sharing Sheila. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Great job! Very little wait. Nice waiting area. Had no issues in or out. Thumbs up. More

by alex3615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Cox
Oct 29, 2021 -

Marietta Toyota responded

Awesome! Thanks for sharing Alex. We greatly appreciate you choosing Marietta Toyota Service Center on Cobb Parkway SE for all your automotive needs. Marietta Toyota has been locally owned and operated since 1975, and we are proud to be your Toyota Dealership, offering new Toyota's, used Toyota's, Service & Maintenance, Genuine Toyota Parts and Accessories, Toyota Tire Center, Toyota Rent A Car, & Collision and Auto Body Repair Center.

October 28, 2021

Do not go here if you are a woman going in alone - the men at the dealership will try to scam you. They tried to confuse me with the pricing and kept changing the monthly amount. When we finally agreed up More

by Dontbuyacaratmariettatoyota
Recommend Dealer
No
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I will not name anyone
Oct 29, 2021 -

Marietta Toyota responded

It is difficult to investigate or respond accurately when you are not willing to provide any names of the staff you worked with. If this is an authentic, recent experience at our dealership, please reach out to our GSM, Mr. Tim Hackney, at (770)422-1490, so we can investigate. To clarify, we have female salespeople available to work with our customers (who would prefer not to work with a male salesperson). Marietta Toyota has been family owned and operated since 1975, and we are committed to serving our friends and neighbors in the Marietta community with the best car buying experience possible. We take your comments seriously. Please reach out to our GSM, Mr. Tim Hackney, at (770)422-1490, to provide more details so we can investigate.

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