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Marietta Toyota

Marietta, GA

4.6
751 Reviews
Marietta Toyota first opened its doors in 1975, and for the past 40+ years, we’ve been serving the the Atlanta community and surrounding areas. We have deep roots in our community, and we’re proud to stand behind our reputation for delivering quality vehicles, friendly customer service, and dependable automotive maintenance and repairs.
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750 Cobb Pkwy SE

Marietta, GA

30060

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Showing 751 reviews

June 24, 2024

So my Service Advisor ( Brian Kessler) is the standard by which other Service Advisors should be judged. A true professional, he knows Toyotas inside and out and Marietta Toyota is fortunate to have him on t More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Brian Kessler
Jun 25, 2024 -

Marietta Toyota responded

Thank you for your glowing review, Kevin! We're delighted to hear such high praise for Brian and Gustavo. Their commitment to excellence is a huge part of what makes our service department stand out. Just a reminder, your next maintenance visit for your 4Runner is due in 6 months or after another 5,000 miles, whichever comes first. We appreciate your trust and loyalty, and look forward to continuing to provide outstanding service. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

June 10, 2024

I visited this dealership as part of the Kelly Blue Book Instant Cash Offer program. Upon submission of my information to KBB I was contacted by the dealership so I scheduled an appointment and visited. Thi More

by Wanted to Sell
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Edward Avila
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Marietta Toyota responded

Thank you for your feedback, Kevin. We apologize for the inconvenience and confusion experienced during your visit through the Kelly Blue Book Instant Cash Offer program. We strive for transparency and efficiency, so it's disappointing to hear about your experience with redundant requests for information and the discrepancy in the offer for your vehicle. We take your concerns seriously and would like to understand better how we can improve our processes and address your specific situation. Please reach out to our GSM, Mr. David Swaggerty, by phone at (770)779-3480 if you have additional feedback or questions. We value your input and are here to help.

June 01, 2024

Service was swift and attendant was helpful. The wait was not long for an afternoon appointment. More

by Maggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack D
Jun 03, 2024 -

Marietta Toyota responded

Thank you for your excellent review, Maggie! We're glad to hear that Jack D. provided helpful service and that your visit was swift, especially for an afternoon appointment. Just a reminder, your next maintenance visit is due in 6 months or after another 5,000 miles, whichever comes first. We appreciate your feedback and look forward to continuing to provide you with efficient service. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

May 24, 2024

This has been the worst new car buying experience from any dealer I have ever had. Way too many issues to detail here howevwer, my biggest issue is that despite buying a brand new vehicle, I have been un More

by marz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terry Carter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darius
May 28, 2024 -

Marietta Toyota responded

Thank you for the feedback. We're sorry to hear that there was a delay in getting you the second key. You spoke with our management team over the weekend and they handled the issue for you. If there is an outstanding issue, please contact our GSM, David Swaggerty, directly by phone at (770)779-3480 so we can assist you immediately. Thank you.

May 13, 2024

I had been considering replacing my car for a while and had been discussing it with Quavantae Holmes, salesman at Marietta Toyota. Unfortunately the day I stopped in to car shop Mr. Holmes was previously b More

by Tim Vreatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quavantae Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lyons, Clive in finance
May 14, 2024 -

Marietta Toyota responded

Thank you so much for your excellent review, Tim! We're delighted to hear about your positive experience at Marietta Toyota on Cobb Parkway South and how our salesperson Joshua Lyons and Finance Manager Clive Holmes helped make your car buying process smooth and successful. It’s great to know that Joshua was able to assist wonderfully, and that you felt confident in your negotiation and happy with your new 2024 Toyota RAV4 LE. Remember, your first maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're proud to have such dedicated team members and happy that they could contribute to your satisfaction. Safe travels, and remember, we're just a click, phone call, or visit away!

April 25, 2024

My husband and I attended a Braves/Ranger game last night in GA, and on out way back to TN this morning, our truck started acting up. We stopped at the Marrietta Toyota Service Dept., and Steve Hanna, Servic More

by mcneellarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hanna
Apr 26, 2024 -

Marietta Toyota responded

It's wonderful to hear about your positive experience with us, Larry! We're glad Steve provided such helpful and efficient service during your unexpected stop. Remember, your next maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here for you whenever you need us, whether it's for routine maintenance or unexpected issues. Safe travels, and don't hesitate to reach out if you ever require assistance again!

April 09, 2024

Everything went decently. However, I believe I waited too long for a factory maintenance. I had an appointment at 3pm and did not receive my car until 2 hours later at 5. I wa More

by Bmojica99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not really talk to anyone which is part of the issue
Apr 10, 2024 -

Marietta Toyota responded

We're sorry to hear about your experience at our Service Center, BMojica99. Your feedback is valuable, and we apologize for any inconvenience caused by the wait time and lack of communication. Our Customer Relations Manager, Sarah, will investigate this matter and reach out to you directly to address your concerns and offer our sincerest apologies. If you have any questions or need immediate assistance, please don't hesitate to call us at (678) 831-4873. We appreciate your patience and hope to regain your trust in our services in the future.

April 08, 2024

Marietta Toyota was excellent. We bought our first Toyota from Marietta in 1999. We just purchased a new 2024 Camry with the help from Jimmie Wilson. He was a pleasure to deal w More

by marvin-13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Marietta Toyota responded

Congratulations on your new Toyota Camry, Marvin! We're delighted to hear that you had such a positive experience at Marietta Toyota on Cobb Parkway South. Thank you for choosing us once again and for your loyalty since 1999. Jimmie Wilson and our team are committed to providing exceptional service and support, and we're glad to hear that he met your expectations. Don't forget that your first maintenance visit is due in 6 months or 5000 miles, whichever comes first. We're here to assist you whenever you need us. Safe travels, and remember, we're just a click, phone call, or visit away!

April 07, 2024

Although I didn’t make a purchase. I dealt with Joel and he was AWESOME! Very down to earth, friendly and helpful! I would definitely want to deal with him on a purchase. More

by mbrj1231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Massey
Apr 09, 2024 -

Marietta Toyota responded

Thank you for your kind words, MBRJ! We appreciate you choosing to visit Marietta Toyota on Cobb Parkway South. It's great to hear that Joel provided you with excellent service, even though you didn't make a purchase this time. When you're ready to make a purchase, we'll be here to assist you every step of the way. Safe travels, and remember, we're just a click, phone call, or visit away!

April 04, 2024

Great staff service my car within hour without appointment.Really appreciate the staff and the teamwork More

by Fadare2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Marietta Toyota responded

Thank you, Fadare, for the 5-star review and for praising the great staff and teamwork at Marietta Toyota Service Center. Your appreciation means a lot to us. Remember, your next maintenance visit is due in 6 months or after 5,000 miles, whichever comes first. We’re proud to have been able to assist you and will be here for you in the future. Safe travels, and remember, we're only a click, phone call, or visit away whenever you need us!

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