Marietta Mitsubishi

Terrible customer service. I can't recommend to anyone. After you buy a vehicle they will treat you terribly. Find another dealer. Frank and Billy are bad guys to deal with After you buy a vehicle they will treat you terribly. Find another dealer. Frank and Billy are bad guys to deal with More

I purchased a new vehicle from them in April 2019. I was told they had a Credit Repair Program they were offering which allowed me to be placed into a new vehicle with zero down. When I went in to purchase told they had a Credit Repair Program they were offering which allowed me to be placed into a new vehicle with zero down. When I went in to purchase I was told my payments may be high at first but take a new car, make on time payments on it for six months, then bring it back in to trade for the vehicle I want and they would use the payments I made as a down payment for my new vehicle and refinance to lower my payments and interest rates. They also offered a free first oil change.... ALL LIES!!! They put me in a car I didn't want (I needed a third row) with payments over $500 and had me put down $1,000 as a down payment. After my six months they gave me the run around and told me I can trade my car back in IF I do a voluntary repossession or pay $10-11,000 in negative equity which they failed to disclose. The vehicle had electrical issues and cut off on me on the highway twice and once we were almost hit by a semi-truck because of it. The Service Dept said they fixed it but my radio continues to cut on and off while I'm driving. They also did a refinance to my car without my knowledge or consent. They also didn't do a free oil change. I paid for the first one and when they decide to do a "free" one, the service rep stated I needed to replace my oil filter at an extra cost. How do you do an oil change without replacing the filter?! Our sales rep Donald was nice and tried his best to help, but Paul kept giving me the run around and avoided me at all costs. I am not stuck in a vehicle that still doesn't fit my families needs with high payments! More

I lost thousands of dollars in pointless repairs First, that told me it was safe to drive a vehicle that would stall in the middle of the road. Next they told me that the problem was the torque conv First, that told me it was safe to drive a vehicle that would stall in the middle of the road. Next they told me that the problem was the torque converter and it would cost 1600-1800 in repairs but they recommended that I replaced the ecm and emobilizer. That took weeks to ship but when I got it, the mechanics let my car sit so long until the battery died and the right rear tire was flat. Then when they told me my car was fixed, it wasn't it cutoff in the middle of the road. The dealership told me the problem was the throttle body cable was binding up and that the vehicle was not safe to drive. Last I took my car home and then starter died on me. I hate Bill Holt Mitsubishi I LOST THOUSAND OF DOLLARS IN POINTLESS REPAIRS, IM IN SO MUCH DEBT THAT I GETTING EVICTED. AND I STILL NEEDED TO GET A NEW CAR. More

I went there expecting something entirely different. Good The rating is Good (100). When I trade my car in I will be or feel more confident. Everyone was kind and considerate. That you for the experience t The rating is Good (100). When I trade my car in I will be or feel more confident. Everyone was kind and considerate. That you for the experience that I received More

Purchased 2013 Outlander Sport Shopping for a used car can be difficult but Phil and the rest of the sales team made it a nice experience. I feel the attention they paid to my fina Shopping for a used car can be difficult but Phil and the rest of the sales team made it a nice experience. I feel the attention they paid to my financial limits were outstanding. More

Mitsubishi Outlander Sport I brought my Mitsubishi outlander sport into Bill Holt Mitsubishi for its first oil change. The service was excellent. Both the car and service have b I brought my Mitsubishi outlander sport into Bill Holt Mitsubishi for its first oil change. The service was excellent. Both the car and service have been excellent and will bring me back to this dealership when I decide to buy another vehicle. I bought my Mitsubishi outlander sport at this dealership and the first service of an oil change and tire rotation or free of charge More

the best ever they helped me out of my old car that i was paying way to much for and into a sufficient brand new one at a reasonable price!! they helped me out of my old car that i was paying way to much for and into a sufficient brand new one at a reasonable price!! More

Excellent service! The service at Bill Holt Mitsubishi was outstanding. Everyone was very kind and seemed to know what they were doing. Thanks to Kenny for going through The service at Bill Holt Mitsubishi was outstanding. Everyone was very kind and seemed to know what they were doing. Thanks to Kenny for going through the handbook with me and showing me how to start the car. :-) I would definitely recommend this dealership to friends and family! Thanks, Antonette Huerta More

Excellent Service' Great staff awesome, They need to find more staff and sales people like them because the put there in there work......Great job keep up the good work Great staff awesome, They need to find more staff and sales people like them because the put there in there work......Great job keep up the good work... More

Excellent Service Thank you, the team was very professional. My Finance Manager David was awesome. They do a great job in summarizing the paperwork. I was very please Thank you, the team was very professional. My Finance Manager David was awesome. They do a great job in summarizing the paperwork. I was very pleased with my experience. More