Marietta Auto Sales

BAD CUSTOMER SERVICE I inquired about a vehicle posted on AutoTrader. I did get a response to notify me it was still available. I was planning on purchasing the vehicle an I inquired about a vehicle posted on AutoTrader. I did get a response to notify me it was still available. I was planning on purchasing the vehicle and requested a final price. The lady I was working with, Ty, would never give me a response. I inquired several time and was ignored, Needless to say, they lost my business. More

Just Another Used Car Dealer I went in to look at a 2012 Challenger SXT+ the first weekend of January. The car appeared to be in good mechanical condition and they sprayed the wh I went in to look at a 2012 Challenger SXT+ the first weekend of January. The car appeared to be in good mechanical condition and they sprayed the whole engine with some kind of syrupy goo that made it appear shiny and new. Upon further examination, I found a large rip in the carpet, the passenger seat was not adjustable, two tires were nearly flat (and the TPMS sensor was reporting it, the gas tank was on "E" and there was a rear floor mat missing. After a few hours of negotiations, I was able to get them down to a fair selling price with the understanding that I would get a full tank of gas, the tires would get checked and the rear mat replaced. By the time they got me into finance (hours later), I was so ready to get out of there that I forgot about all the previously mentioned items. They did put some air in the tires and reset the TPMS sensor - but that was it. No mat, no gas, no real inspection of the tires and no offer to fix the passenger seat. They were ready to sell the car, as it had been there for over 100 days, according to Iffy. It's been three weeks now and I have had to put $400 into the brake system (warped front rotors and all the pads were worn down to nothing) and $1000 in tires (they were some terrible off brand and two of them had slow leaks while the other two were practically showing belts). While they called me on a DAILY basis about picking up the motorcycle I traded in for it, I have not received a call about the rear mat, the tank of gas or the seat. They just want to sell you their junk.... and it reflects in their prices once you have laughed off the sticker. More

BRING A MECHANIC 3/31/17 Purchased $30,000 vehicle and a $2400 extended warranty. Check engine light came on after one week. Took it to a reputable dealership and was 3/31/17 Purchased $30,000 vehicle and a $2400 extended warranty. Check engine light came on after one week. Took it to a reputable dealership and was greeted with a $4300 estimate for repairs that were needed. Finance guy lied about warranty and told me it covered the already existing suspension lift etc. Took it to Marietta Auto sales because I was assured that all the issues would be fixed. Wrong....another lie. I paid a $100 deductible and left vehicle to be fixed. A couple weeks later I picked it up to only have the check engine light come on and emergency brake not work when I got home. Almost a year later and 100’s of phone calls my Jeep is back at Marietta Auto Sales where it has been for two weeks and was made aware today the only thing they are fixing is the emergency brake. My vehicle sat on the lot in the same spot for days before they even looked at it. Also told me the other dealership was over estimating the cost and number of issues they found. Can’t wait to let that dealership know they were called liars by Marietta Auto Sales. Also, the first time my Jeep was at Marietta Auto Sales for two weeks someone damaged the rear passenger corner. I have before and after pictures. They have yet to acknowledge that it happened or a solution to fix it. They’re favorite say is “ you bought a used car so you should expect issues.” Unfortunately for them.....they don’t know how stubborn a Marine can be. This is down to principle and just good business practices at this point. Be very careful when dealing with this place. More