Marietta Auto Sales

Wonderful experience! until it wasn't *ETA When we signed papers, the website for the title registration would not print our documents. The lady assisting us (believe was a finance manager *ETA When we signed papers, the website for the title registration would not print our documents. The lady assisting us (believe was a finance manager) told us she would overnight it to us on Monday. Well it's the next Saturday and still NOTHING. I've called; emailed and used the message link through their website with NO assistance or return calls/emails to resolve the matter. I'm in AL..driving 3 hours each way to retrieve a PIECE OF PAPER seems a bit ridiculous but it appears that's where this is leading as I can't go get my car tag without it. ____ We traveled from Birmingham to test drive a car. John kept in contact with me each morning and evening before we left informing us the vehicle was still there; making sure we didn't make the trip for nothing, as it was the only car we were interested in. When we got there we were immediately greeted and signed in for our appointment. The showroom is spacious and gorgeous and very comfortable. PK was our sales rep and he did a fabulous job of explaining things to us and answering our questions. Very personable and fun man. We purchased the car and are extremely happy with the whole experience. More

Superb service Kevin from Marietta Auto Sales bought our car searching to a victorious end. When we drove up, he was standing outside like he was waiting just for us Kevin from Marietta Auto Sales bought our car searching to a victorious end. When we drove up, he was standing outside like he was waiting just for us. His professionalism and compassion to make it all about what we wanted in a car made the search and the one hour drive worth the wait. Thank you for choosing Kevin to be a part of your sales team. He is a well-needed asset to the business. He was polite, listened to what we wanted and delivered like he has been selling vehicles for years. The experience was quick, but not pushy and we are very satisfied and will be sure to send others to Kevin. Thanks, Kevin and Shana (I think that's the lady that did the paperwork) an awesome car buying experience. More

Terrible customer service, very shady company Purchased a vehicle from this company. Terrible customer service! Went back on forth trying to get a price we both agreed on. At the end, management w Purchased a vehicle from this company. Terrible customer service! Went back on forth trying to get a price we both agreed on. At the end, management was fighting over $170 difference, for a $80,000 vehicle. While test driving, my wife and 1 yr old stayed behind. In that time a gang entered inside the dealership making threats to everyone inside. Office staff had to put my wife under a desk, and my child in a money safe for protection. After all this they still fought over $170. Once purchased, they wouldn’t even fill the gas tank of for us. Only reason I bought from them is no one else had this vehicle available. Once we got the vehicle home the air conditioner quit working, and exterior mirrors don’t work. This is after they said it was thoroughly inspected. We purchased the extended warranty they offer through the dealership for $3000. When we went to use it for the AC, they said we weren’t in the system. Dealership said even though we paid the $3000 it would take 30-45 days for us to be able to use the warranty. Complete waste of money, do not purchase a warranty through them. Called the dealership to see if they could do something. I was told they’re not responsible for anything, once it leaves the lot. After multiple phone calls I was told they would look at possibly fixing some of the items if I drove 5 hrs back to them, and erase my bad reviews. Taking the vehicle back to them would require me to miss work, pay for gas, hotel rooms for multiple nights, and exposing my wife and child to the place their life was in danger once again. If your looking for a dealership that is honest, and provides any customer service, this is not your place. More

THE WORST EVER!!!!!!!!!!! PLEASE DO NOT BUY FROM THIS PLACE !!!!!!!!!! BBB RATING is D- without customer reviews. This was the worst experience i have ever had shopping for PLEASE DO NOT BUY FROM THIS PLACE !!!!!!!!!! BBB RATING is D- without customer reviews. This was the worst experience i have ever had shopping for a car. The sales team was rude and they didn't provide any type of service to help anyone. The cars that they have listed on the site they do not have on their lot. I had an appointment scheduled and after driving 45 minutes prior to calling the car was mysteriously sold. I called 1 hour before arriving and was not even told the car wasn't there. The management team SUCKS!!!! I will never give them a dime that i have More

Chris from Marietta Auto Sales made buying a car easy! From the very beginning, Chris made the car-buying experience personal and more enjoyable. He listened to what I wanted to get out of a car, presented From the very beginning, Chris made the car-buying experience personal and more enjoyable. He listened to what I wanted to get out of a car, presented me with various options, and then worked with me through the entire process. Chris was able to help me find a car that fit all of my requirements and for a great price as well. All in all, my experience at Marietta Auto Sales was phenomenal. I have already referred them to one of my friends! More

Excellent service We were really happy with the level of service we received from Chris and the rest of the team. The car we received was good and met our needs. I woul We were really happy with the level of service we received from Chris and the rest of the team. The car we received was good and met our needs. I would recommend them to anyone looking for a car. More

Could not have asked for more! I was so pleased with every part of the service at Marietta Auto Sales. Chauncey was so helpful and very knowledgable about the car I purchased. The w I was so pleased with every part of the service at Marietta Auto Sales. Chauncey was so helpful and very knowledgable about the car I purchased. The whole team was extremely kind and knowledgable and did everything within their power to help me meet the parameters I was looking for! Can't recommend enough! More

Could not have been easier or more helpful. Dondre was exceptionally knowledgeable about the Z4 and made my buying experience a real pleasure. Dondre answered all of my questiions and even agre Dondre was exceptionally knowledgeable about the Z4 and made my buying experience a real pleasure. Dondre answered all of my questiions and even agreed to my offer. Thanks again for such a great time buying a great car. More

It was Awesome Everyone made me feel welcome to be there. I would recommend them if you need nice reliable vehicle. My salesman Donde was the best and the drive from Everyone made me feel welcome to be there. I would recommend them if you need nice reliable vehicle. My salesman Donde was the best and the drive from Anniston, Al was worth it More

Happy with sale Sons fe was great and made the buying experience easy! Thanks for being the guy!great selection of quality cars. Nice atmosphere for looking at cars. Sons fe was great and made the buying experience easy! Thanks for being the guy!great selection of quality cars. Nice atmosphere for looking at cars. More