Marietta Auto Sales

Refused to make it right my husband is ready to purchase a new truck. Sold his to get out from under it and finds a truck he loves online... from this "business". He calls an my husband is ready to purchase a new truck. Sold his to get out from under it and finds a truck he loves online... from this "business". He calls and gets all the details worked out and is asked to come in and make a deal. He goes to Marietta Auto Sales to look at this truck he found online (that he already called about) to find out that it's not even on the lot as assumed by whoever he spoke with. Regretfully, he does all the paperwork and leaves in a loaner and has the truck delivered that afternoon to our home since we do not live close by. He's told he has 3 days if he has any issues... day 2 he notices a noise when driving and calls to let them know. He gets a "well let's make an appointment to have it looked at" (this is a Friday) "oh but the service department is closed on saturdays." So he continues to TRY and stay in touch for an appointment. Obviously it is past the 3 days bc it was a weekend and they couldn't do anything about it. Fast forward about 5 weeks (still calling and nobody doing anything, still has dealer tag, hasn't even made 1st payment) and the truck has been leaking antifreeze. We take it somewhere local to find out exactly what is wrong so the dealership couldn't screw us over again. We took it back to Marietta Auto Sales to let them know the water pump has gone out, the brakes are shot, the front hub assembly is screwed up, the sunroof has a leak, and more... they told to come back and just trade it back in for something else BECAUSE THEY REFUSE TO FIX IT (what would cost them as a service department almost nothing but time) .... they give us an appraisal of $16,000.. we paid $24,000 TO BUY THIS TRUCK FROM THEM just a month prior. I get it that people are in it to make money, but when you throw away the desire to run a business in an ethical way and satisfy the customer as to have repeat business with said customer, you might as well shut the doors. As soon as we walked in we were met with an energetic little salesman who tried to pull our heart strings with his own "I've been screwed over before and know where you're coming from" story bc he thought he could ACTUALLY get us to take a $16,000 trade in value and basically add $8000 in negative equity onto another crappy vehicle from them. As soon as I opened my mouth and he knew we were ****** he immediately decided he was over being helpful and handed us off to the "GM" who "understood our frustration and was going to talk to the service Dept and see if they would do the labor if we fronted the parts" only to come back and tell us no, there was nothing he could do and we should have brought the truck back the day after it was delivered to us. I get that legally that may be the case for them, but as far as human decency and being an honorable person, THEY COMPLETELY MISS THE MARk. Do not fall for their business scheme, please! They absolutely will not make things right for you. More

Great Service We came to Marietta Auto Sales looking for a specific car. While that car was not the one we ultimately purchased, we were able to find a car that fit We came to Marietta Auto Sales looking for a specific car. While that car was not the one we ultimately purchased, we were able to find a car that fit our needs even better with the help of our salesperson. Forrest did a great job listening to what we were looking for and managing the process, making it a great experience. We would definitely return for another car. More

2009 Nissian 370z. My son Din loves it! Even though I was there most of the day, feel as though we got a good deal on the car. Frank was a great help in making it happen. Even though I was there most of the day, feel as though we got a good deal on the car. Frank was a great help in making it happen. More

Thank you Luis lugo for the opportunity of the new car, great experience and service and nice quality of cars in the dealership thank you great experience and service and nice quality of cars in the dealership thank you More

Great buying experience. Great place to find a used vehicle. Plenty of inventory. Thanks Brandon Nunnerly! My daughter was very excited to see her new ride!!!! vehicle. Plenty of inventory. Thanks Brandon Nunnerly! My daughter was very excited to see her new ride!!!! More

Great experience! Big thank you to Luis L for setting me up in a really nice low-miles Volvo SUV for my teenage son. When I drove up, Luis was the first person to gree Big thank you to Luis L for setting me up in a really nice low-miles Volvo SUV for my teenage son. When I drove up, Luis was the first person to greet me and guided me through the whole process, which was pleasant and streamlined. There was zero pressure and all my questions were answered. He had the car brought around for me to inspect and test drive. I was able to take extra time to really make sure it was the right car for us. He was very polite, knowledgeable about the vehicle, and a pleasure to talk to. This dealer is a hidden gem, tucked away off the street - huge lot of all makes/models up to very high-end cars, large interior showroom with nice, modern lobby, sales and offices. Pricing on the car I bought was excellent - if I had gotten it from a Volvo dealership pre-owned, I would have needlessly paid a couple thousand more. Having purchased several cars over the past couple of years, this was the most pleasant experience I have had so far. Every person I talked to was professional and polite - from the lady who booked my appointment, Jay (manager), and Chase who took care of the financials/paperwork. Also, the detail people took care of some minor tweaks before I took the car home. I am a picky shopper and easily put off, so their efforts were very much appreciated. I will definitely be a return customer next time I'm in the market for another car. More

Thank you to al those involved with our purchase of a beautiful Range Rover Sport. A special thanks to Chris Write and Chase Lock for all their help. We traded my wife’s car and we’re in a new car same beautiful Range Rover Sport. A special thanks to Chris Write and Chase Lock for all their help. We traded my wife’s car and we’re in a new car same day. Thanks again. More

Salesman and sales manager are great. Everyone was friendly and courteous to us . They work in a timely manner to get what you want and have you on the way home. friendly and courteous to us . They work in a timely manner to get what you want and have you on the way home. More

Good experience with Marietta Auto Sales. I got to work with Raul and he even came in on his off day to see the sale through. Great service. with Raul and he even came in on his off day to see the sale through. Great service. More

Rated D- by the BBB for a reason. After buying a car and discovering there were $3,000 worth of repairs that needed to be done in order to be deemed safe to drive the dealership was ho After buying a car and discovering there were $3,000 worth of repairs that needed to be done in order to be deemed safe to drive the dealership was hostile, disrespectful, and essentially blew us off. Would never recommend this dealership to anyone. More