Marietta Auto Sales

The worst dealership I have ever experienced! !! Made an appointment 2 days in advance to look at and test drive a 2019 Subaru Outback . When I got there the car had not been washed inside or ou !! Made an appointment 2 days in advance to look at and test drive a 2019 Subaru Outback . When I got there the car had not been washed inside or out! It was covered in leaves, small branches and sap!!! Inside was filthy, little black finger prints, dirt, sticky stuff on the console and something brown splashed on the headliner. They had to jump start the vehicle to bring it up to the building. After the test drive, which was only around the block, I noticed a screw in the tire. Yes, I bought the car anyway. With the agreement that it would b e detailed inside and out, with a new battery and a new tire that matched the other tires...yes I had to make that stipulation because they said that they could find a tire to replace the bad one! I signed the paperwork with the agreement that all the items would be completed when I came back to pick it up...stupid, stupid me!!! It did have a new tire that was the same brand not the same model, it did have a new battery, it had been semi washed outside and not touched on the inside!!! I had to accept it because I already signed the paperwork, I am over 60 years old and have bought many vehicles both new and used, this has been the absolutely worst experience of my life!!! More

Pathetic Experience and worst customer service. Untrustworthy and Highly discourage to visit this place at rosewell.Manager can say “ GET OUT OF THE DOOR” with false commitment and keep you wait Untrustworthy and Highly discourage to visit this place at rosewell.Manager can say “ GET OUT OF THE DOOR” with false commitment and keep you wait for 6hrs.. So unethical to support a false statements from team.. DO NOT TRUST. Zero customer etiquettes.. More

recently purchased a vehicle from Autonomous Kennesaw. I had a wonderful experience from the time I visited the website until my car was delivered to my doorstep. I was impressed with my salesperson who w I had a wonderful experience from the time I visited the website until my car was delivered to my doorstep. I was impressed with my salesperson who was very knowledgeable of the car buying process and was very helpful in getting all my questions answered. She ensured that I was completely satisfied. I'd recommend this dealership and salesperson to all my friends and family. Great dealership with a great team who work hard to earn your business. More

Had a great experience today at MAS. Everyone was so helpful and very knowledgeable workers. Everyone was so helpful and very knowledgeable workers. More

Benny Hardy is the best salesman I have every had. Awesome customer service and he worked hard to get the price down to my price range. Very friendly staff, I recommend Marietta Auto Sales to anyone n Awesome customer service and he worked hard to get the price down to my price range. Very friendly staff, I recommend Marietta Auto Sales to anyone needing a vehicle. Ask for Benny Hardy, you won’t be disappointed!!! More

The actual process of getting a car @ Marietta Auto Sales was pretty straightforward. I went to the location with no appointment and was assisted by a gentleman named Roger. We found a car I liked, test drov was pretty straightforward. I went to the location with no appointment and was assisted by a gentleman named Roger. We found a car I liked, test drove it, and completed the application at his desk. My credit is horrible right now, but I was able to get a loan and plan to refinance in a few months. A couple days later I pick up my car (filled the tank on the ride home because I hadn’t noticed that the tank was almost on E when I left the lot), drove it for one day, and the following day it was completely dead. I reached out to Roger and was met with very little sympathy for the fact that I’d just purchased a vehicle from them, but now had to deal with not only the inconvenience of the car not starting and having to purchase a new battery, (I asked for reimbursement for the battery I purchased, and Roger says he’ll let me know the answer Monday. Monday passes, I reach out, then he says Tuesday. Tuesday passes. Wednesday passes and still nothing.) but also the overall stress /frustration/time/energy put into resolving this issue. I communicated this to Roger, along with my frustration about being given a newly purchased car on E, a broken fuel cap cover, literally trash (melted candy, wrappers, and some hunk of chocolate in between the passenger seat) finger smudges on the windows, rear view mirrors, windshields, and visors, dust, dust, and what just seemed to just be a lack of a thorough cleaning of the car. Roger is apologetic and wants to “make it right”. I ask for the car to be detailed inside, he immediately let me know that they don’t have a detailer on site but it can be cleaned again. I drove back to Marietta, only for them to clean the areas that I specifically pointed out. It’s clear that the car wasn’t cleaned thoroughly, again. I leave the dealership and the check engine light comes on. Go to Auto Zone and the O2 sensor needs replacing. I’ve had the car in my possession for 4 days at this point. I ask to cancel the purchase and was told, “There is no real light exchange policy, but we can look at the check engine light.” Just discovered that the windshield washer nozzles are not functioning properly. No fluid is coming out. I decide to reach out to a manager. Got me no where. I called, left messages. Sent messages/emails via various contact methods found online. Nothing. And a continued lack of concern from Roger. Customer service, honesty ,courtesy, and empathy go a long way with me when it comes to being a repeat customer and/or referring customers. I was willing to let things slide initially, under the guise that “it’s a used car”, but it’s been one thing after another, after another, after another. I will not be referring anyone to this dealership or Roger. I’m not saying to shop there or not shop there. We all have different expectations when shopping/buying a used vehicle. Just sharing this experience in the hopes that Marietta Auto Sales & Roger will get their act together. More

Tim came out to greet my husband and myself with A1 professional customer service at its finest! professional customer service at its finest! More

I purchased a Volvo S60 from Marietta Auto Sales great choice. Our salesman Benny made my husband and I feel very comfortable with our car choice; his great customer service was a plus also. Thanks Benny. choice. Our salesman Benny made my husband and I feel very comfortable with our car choice; his great customer service was a plus also. Thanks Benny. More

Very smooth and friendly buying experience from the time I walked in to the time that the deal was finished. I was able to find exactly what I wanted at a great price. I would definitely recommend them to a I walked in to the time that the deal was finished. I was able to find exactly what I wanted at a great price. I would definitely recommend them to anyone I know that needs a new or used vehicle. I appreciate Jacob and Tim for their help with getting me the most for my trade in. More