Marhofer Chevrolet
Stow, OH
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They made me an offer for my trade-in on line which was acceptable. I disclosed what was wrong with it at that time, which wasn’t much as it has less than 24k miles on it.We drove 40 miles after work to ma acceptable. I disclosed what was wrong with it at that time, which wasn’t much as it has less than 24k miles on it.We drove 40 miles after work to make our appointment for a test drive of the vehicle we were interested in. When we arrived they offered us a seat, took some information, took our keys, took our car for a test drive while we sat there. When they returned they offered $2500 less than the on line offer, stating Kelly Blue Book, which they use, was running high, and it had one damaged tire. They refused to allow us to even test drive the vehicle we were there to look at until we agreed to their price for our trade. They stated it was out of respect for their customers that they got that out of the way first when in reality it saves them the fuel and miles it would have cost them for me to drive their vehicle. I don’t recall ever feeling that much disrespect at a dealership in my life. Never did take the test drive I had made the appointment for. More
I really appreciate Marcio’s effort to satisfy me. I I really appreciate Marcio’s effort to satisfy me. I was looking for a new pickup truck with a reasonable price in 500-mile radius around Chicago. I really appreciate Marcio’s effort to satisfy me. I was looking for a new pickup truck with a reasonable price in 500-mile radius around Chicago. Most of dealers in these days bump up vehicle prices by adding questionable add-ons for ridicules prices. Add-ons, which they completely refuse to remove. I end-up purchasing my truck from Ron Marhofer Chevrolet in Stow OH, where Marcio was my great salesman, which I truly recommend. Here, in Ron Marhofer Chevrolet, the truck price was also slightly bumped up while signing final documents, however after some negotiations, we were able to remove it. More
I worked with Connor here and he was amazing! Answered any questions patiently, and got everything I was looking for. Very helpful and the entire experience was very quick, extremely friendly, and they we any questions patiently, and got everything I was looking for. Very helpful and the entire experience was very quick, extremely friendly, and they went above and beyond to make my experience flawless, comfortable, and so positive! They really made me feel important and well taken care of here. Highly recommend! More
I was very impressed with the service. Very friendly and helpful. They worked with me ti get the best deal. Very fast service I was in my new car within two hours. helpful. They worked with me ti get the best deal. Very fast service I was in my new car within two hours. More
Very friendly, honest & patient. Best prices around, will definitely return for my next purchase. Highly recommend this dealership to anyone who wants to shop comfortably definitely return for my next purchase. Highly recommend this dealership to anyone who wants to shop comfortably More
Excellent customer service! Exceeded expectations. Did exactly what they said they were going to do. Staff was very friendly and patient. Would certainly buy from them again. exactly what they said they were going to do. Staff was very friendly and patient. Would certainly buy from them again. More
Staff was very polite and helpful. Offered wide array of warranty choices. Relaxing atmosphere. Thanks to James Stickler and Bryan Dyser and Kyle. Thank you great job! warranty choices. Relaxing atmosphere. Thanks to James Stickler and Bryan Dyser and Kyle. Thank you great job! More
Enos Miller was a pleasure dealing with! I thought it would be much more difficult during this time to purchase a car so I have been putting it off but actually it turned into a very conviene experience! would be much more difficult during this time to purchase a car so I have been putting it off but actually it turned into a very conviene experience! Thanks to everyone and specially Mr. Miller!! More
Worked with us to try to find the vehicle for us. He was very friendly and accommodating. He helped us find a good solution regarding payment. very friendly and accommodating. He helped us find a good solution regarding payment. More