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Marhofer Chevrolet

Stow, OH

3.9
63 Reviews

3423 Darrow Rd

Stow, OH

44224

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Showing 63 reviews

January 04, 2025

Buyer beware Run away and DO NOT purchase from Ron Marhofer They will lie, lie, and lie. Additionally, after they have your money they disappear. More

by mazongrace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Berger
December 18, 2024

Working on the overall price was a lot of work, got to a place I am comfortable. After leaving I notice a half tank of fuel, later learn from the dealer that they do not supply a full tank. Also I downloade More

by Worked hard for my truck
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Eric, Dawn
Dec 19, 2024 -

Marhofer Chevrolet responded

Thank you for taking the time to share your feedback. We appreciate your honesty and the opportunity to learn how we can improve. We’re sorry to hear that certain aspects of your experience fell short of expectations. Providing clear communication and ensuring a smooth buying process are very important to us, and we regret that this wasn’t fully reflected during your visit. Regarding the fuel tank and oil life concerns, we understand how these details can affect your confidence in your purchase. The oil life indicator may not have been reset after the service, and we’d be happy to recheck this for you. We also appreciate your note about the fuel policy and will take your feedback into consideration for the future. We’re glad to hear that Dawn was helpful throughout your experience—her dedication is greatly valued by both us and our customers. We sincerely apologize if there’s been any delay in follow-up from management. If you’d like to discuss your concerns further, please don’t hesitate to contact us directly at [Manager’s Name] at [Contact Info]. We’d be happy to address any unresolved issues.

December 12, 2024

We recently purchased our new vehicle from Marhofer, and it was a fantastic experience from start to finish! The dealership was spotless, creating a welcoming and professional atmosphere. Our car was proudl More

by ksaunders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
zach brooks
Dec 19, 2024 -

Marhofer Chevrolet responded

Thank you so much for your kind words and for choosing Ron Marhofer Chevy for your new vehicle purchase! We’re thrilled to hear that your experience was fantastic from start to finish and that our team could help make this a memorable occasion for your family. It’s wonderful to know that the showroom display and the excitement of seeing your new vehicle driven out added to the special moment – especially for the kids! Creating positive, lasting memories is something we strive for with every customer interaction. Your recommendation means the world to us, and we’re so glad we could provide a welcoming atmosphere and smooth process for your purchase. If there’s ever anything else we can do to assist you, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again in the future!

December 08, 2024

The people at this dealership are awesome! They truly care about the customer and making sure you get a vehicle of great quality. I recommend them to all my friends and family! They make buyin More

by Ty712
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy, James Berger, Lindsey Tinsley
Dec 09, 2024 -

Marhofer Chevrolet responded

Thank you so much for your kind words! 😊 We’re thrilled to hear you had such a positive experience and appreciate your trust in recommending us to your friends and family. Our goal is to make car buying enjoyable, and we’re glad we delivered that for you. 🚗✨ If you ever need anything, don’t hesitate to reach out. Enjoy your new vehicle! 🎉

December 08, 2024

Bought a new truck and had an amazing experience with the sales and financing guy. More

by GOBLUE!!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemp
Dec 09, 2024 -

Marhofer Chevrolet responded

Thank you for your review and for choosing Ron Marhofer! 🚙💨 We’re thrilled to hear you had an amazing experience with our sales and financing team. Enjoy your new truck, and let us know if you ever need anything. Go Bucks, O-H 🎉

December 07, 2024

Great dealership! Everyone was friendly and helpful. Transparent pricing. I highly recommend going to see them for all your needs! More

by countrygirl
Recommend Dealer
Yes
Employees Worked With
Amy
Dec 09, 2024 -

Marhofer Chevrolet responded

Thank you for the fantastic review! 😊 We’re so glad to hear you enjoyed your experience with our friendly team and transparent pricing. Your recommendation means the world to us! 🚗✨ If there’s anything you need in the future, we’re here to help. Enjoy your new vehicle! 🎉

December 07, 2024

They were so helpful during my car search! Went out of their way to find the car that I LOVED at a price I could afford! I will be back! More

by TRAINER2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Tinsley
Dec 09, 2024 -

Marhofer Chevrolet responded

Thank you for the wonderful review! 😊 We’re so happy we could help you find the car you love at a price that works for you. 🚗💨 It was a pleasure working with you, and we look forward to seeing you again in the future. Enjoy your new ride! 🎉

December 07, 2024

Very helpful! Pleasant and happy atmosphere! Great job at navigating me through the process! Definitely recommend! More

by countrygirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Berger, Lindsey Tinsley
Dec 09, 2024 -

Marhofer Chevrolet responded

Thank you for the fantastic review! 😊 We’re so glad to hear you enjoyed your experience with our friendly team and transparent pricing. Your recommendation means the world to us! 🚗✨ If there’s anything you need in the future, we’re here to help. Enjoy your new vehicle! 🎉

November 19, 2024

Had a great experience every time I’ve purchased a vechicle from them, I have sent several family members and friends to this dealership excellent customer service, and very friendly and professional More

by Dionnamoore9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
Nov 30, 2024 -

Marhofer Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your vehicle. Hand we're glad we could assist you in finding the perfect car. If you need anything else, don't hesitate to reach out. Enjoy your new vehicle!

Dec 09, 2024 -

Marhofer Chevrolet responded

Thank you so much for your continued trust and support! 😊 We’re thrilled to hear you’ve had great experiences with us and appreciate you recommending us to your family and friends. 🚗✨ Our team is dedicated to providing excellent customer service every time. If there’s ever anything you need, we’re here to help. Enjoy your new vehicle! 🎉

October 07, 2024

I think the service was a little pricey for basic oil, filter change and tire rotation. More

by tedstark321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Oct 20, 2024 -

Marhofer Chevrolet responded

Thank you for taking the time to share your feedback. I understand that pricing for services like oil changes and tire rotations can feel high, and I appreciate your perspective. We strive to provide quality service and use top-notch products, which can sometimes reflect in our pricing. Your input is valuable, and we’re always looking for ways to enhance our customer experience. If you have any questions or would like to discuss this further, please feel free to reach out, Lindsey@marhofer.com Thank you again for your review!

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