Margate Chrysler Dodge Jeep Ram - Service Center

Confused costumer service. Gave me a very high price. Worked out in the price, next day after a lot discount, he gave me the same amount again. Worked out in the price, next day after a lot discount, he gave me the same amount again. More

This time around you fixed my car. Wish you didn’t make me leave my truck at your dealership 4 times. Finally the fourth time it was fixed. It costs money to use Uber and not have your truck fixed the firs me leave my truck at your dealership 4 times. Finally the fourth time it was fixed. It costs money to use Uber and not have your truck fixed the first 3 times. Robert did great this time and delivered as promised. Good hon and thank you Robert. More

Terrible service! Told them a warning light was coming on once in a while, they tried to say a stop/start battery was dead and had killed my regular battery - tried to get me to pay for two new batteries. on once in a while, they tried to say a stop/start battery was dead and had killed my regular battery - tried to get me to pay for two new batteries. Fortunately, I expect to be lied to there, so I took the car to TWO different places, who checked both batteries and said nothing was wrong with either one. The light must be an electrical issue, but I sure won't bring it to Arrigo to have it fixed! More

I would’ve given 1 stars if not for the ladies who accepted payment. The service department doesn’t pick up phone calls, they call you back 2-3 hours after you leave a message, no one is aware of the accepted payment. The service department doesn’t pick up phone calls, they call you back 2-3 hours after you leave a message, no one is aware of the services you selected on the website when scheduling an appointment. Every single time I’ve had to re-explain what I was there for. I say “multi point inspection” as it was what I checked in addition to oil change and the service advisor belittled my choice of words. If this place wasn’t legitimately next door to my house, I would never come here. The Service Department has ZERO customer service skills. I spent over $1200 on tires and an oil change and they made me walk home. If I’m giving you that much business, you can give me a 3 minute ride or at least offer an UBER. Unbelievable. More

Facil acceso a las instalaciones,muy bien identificados los departamentos. Ademas la atencion es rapida y eficiente. Sumado a la comodidad cuando se espera la atencion al vehiculo los departamentos. Ademas la atencion es rapida y eficiente. Sumado a la comodidad cuando se espera la atencion al vehiculo More

Excellent Service Department! Thank you Brian Crystall; explained everything in detail and what to expect for costs. Lounge area was clean. All staff were friendly. explained everything in detail and what to expect for costs. Lounge area was clean. All staff were friendly. More

Fast, efficient, professional, friendly. My service advisor, Hector, made the warranty process simple and efficient and was able to get me into a rental car because my vehicle was going to be in the sh advisor, Hector, made the warranty process simple and efficient and was able to get me into a rental car because my vehicle was going to be in the shop overnight for warranty work including a malfunctioning Radio head/Nav unit. More

I have a prepaid service plan from another dealer, but choose to spend my money at Arrigo because of their superior service and awesome customer service. This trip I was quoted a time for my completed ser choose to spend my money at Arrigo because of their superior service and awesome customer service. This trip I was quoted a time for my completed service and they did my service exactly in the time estimated. Great service great people!!!! More

A good morning would help and I understand about covid-19 having individuals on alert but I had a mask on lets just treat everyone the same regardless of age or anything else I wish you guys would hire more having individuals on alert but I had a mask on lets just treat everyone the same regardless of age or anything else I wish you guys would hire more individuals like Jonathan from the time you pull in up until the time you pay for service he always extends his time and effort to make your experience the best ever More

I bought my Pacifica here and passenger armrest was defective. Brought the car in to have it fixed. I was told to go to waiting room and after 4 hours I went to check on the progress. They hadn't even defective. Brought the car in to have it fixed. I was told to go to waiting room and after 4 hours I went to check on the progress. They hadn't even touched the car. Finally, all they did was to take the vin number to order the part. Told me to come back Saturday, the part would be in on Thursday. I got there on Saturday at 8am and after waiting for an hour and a half was told the part was not there. All in all I've been xxxxxx around for about 7 hours including travel time, when the whole thing could have been done over the phone. I would give zero stars if I could. No excuse. More