Margate Chrysler Dodge Jeep Ram - Service Center

Everyone in the service area was nice enough, but due to the no mask wearing by the people in the service department I can't comfortably return here for any vehicle work until it's safe not to wear one. the no mask wearing by the people in the service department I can't comfortably return here for any vehicle work until it's safe not to wear one. More

Horrible place to do business the staff and mechanics in the service department have no knowledge of how to diagnose vehicles and they try to rob you because they think that people dont know how to work on the service department have no knowledge of how to diagnose vehicles and they try to rob you because they think that people dont know how to work on cars so they take advantage of that. unfortunately for this dealership im a certified mechanic and they tried to tell me that my car needed $4500 in parts to fix it. Totally not the case i fixed it and needed no parts at all.. Its not a good way to do business or keep customers coming back!! More

Very pleased with the quality of service, transparency, and support to their customer. I would highly recommend again. I plan on returning to experience the same level of quality service to customers. and support to their customer. I would highly recommend again. I plan on returning to experience the same level of quality service to customers. More

Good service just need to be a little faster,but great service,friendly and the guy who take your car is the best so cool service,friendly and the guy who take your car is the best so cool More

Had an 8:30 apt for oil change and alignment a recall on software was there till 1:45 Brian was very rude never came out to let me know my delay and told me he was busy very poor service like I had nothing software was there till 1:45 Brian was very rude never came out to let me know my delay and told me he was busy very poor service like I had nothing better to do with my day very disapointed More

It’s a great place to have your car service the staff is very pleasant and helpful. And the work on your car is done in a timely manner. very pleasant and helpful. And the work on your car is done in a timely manner. More

Jonathan in the service department was truly great. My car took about six weeks to be repaired but he called often and kept me informed. car took about six weeks to be repaired but he called often and kept me informed. More

Would give no starts if possible. Service reps were rude and often confused. Waited 2 hours - nothing happened and reps didn't know where car was. When Director interceded when I complained, still waited 1 and often confused. Waited 2 hours - nothing happened and reps didn't know where car was. When Director interceded when I complained, still waited 1 hour and then another 1/2 hour after car was finished to process paperwork. Then when went to pay - waited again for clerk to return. Nearly 4 hours for an oil change. Parting words from service rep was "It's too bad you chose to come here." Customer Service and Friendliness get 0 stars. More

About one month ago, I brought in my Jeep Grand Cherokee and a list of service items. Some issues were addressed and I was also informed that I needed a new "radio" and they were on backorder. After waiti and a list of service items. Some issues were addressed and I was also informed that I needed a new "radio" and they were on backorder. After waiting approximately one month for the part to arrive, I was called and I brought my Jeep Grand Cherokee in the next day. I waited for the "radio" to be replaced. Within 2 days, I noted that I had the same exact issues of which some are safety related. Nobody takes the time to properly diagnosis issues. I so very much regret being the owner of two Jeeps at the same time. More

my car was to be fixed in margate, the service was not good, some of the problems persisted, they damaged the car and refused to fix it! I made a list of all the problems they had in the car, when I went good, some of the problems persisted, they damaged the car and refused to fix it! I made a list of all the problems they had in the car, when I went to fetch for the first time 80% of the problems were not solved, we left the car to check, I went to fetch 20% of the unresolved problems again! it was 45 days with a car at the dealership! I removed the car without repair and totally dissatisfied! More