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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.5
2,091 Reviews
Call Service Center (833) 460-7808

2,091 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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November 10, 2021

I did not have a positive experience. In the end, David was a good service advisor but the original one claimed he had called the rental car company on my behalf to let them know a few days were covered, k More

by jessicalnauta
Recommend Dealer
No
Employees Worked With
David Service Advisor
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Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

Jessica, we're very sorry that your last visit with us wasn't up to our own high standards. We appreciate your feedback and would always welcome an email from you if you have any other details you'd like to share with us. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 10, 2021

Much better service this time!! Oil change and wheel rotation great---thanks! Sorry dont remember the service writer---george? More

by MARFELZY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
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November 09, 2021

The adviser was very nice, and attentive. He helping me with everything. Thank you so much More

by MARTHALAGUIRRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Dearing
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November 09, 2021

Jonathan (service center) was very friendly, helpful, and efficient! I only waited about an hour and he kept me posted on progress. I’ll be back again, thank you :) More

by Bbert1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie (sales) and Jonathon (service)
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November 08, 2021

Ordered a part 2 weeks ago for my new car and there was no communication I had to call to check on part … still waiting More

by IZETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We apologize that our follow up hasn't been as prompt as it should always be. If we can address any concerns directly, please send us an email and we promise to respond as soon as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 07, 2021

It took them three and a half hour to fix a flat manager really rude More

by RAJCUSTOMGATE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JEANFRANCOIS LEBLANC
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Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We're sorry that your service visit with us took longer than expected. We appreciate your feedback and will take steps to improve our service wait time. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 06, 2021

I always be very thankful and satisfied because there are people very professional and helpful I like it 👍🏼 More

by TUMAYORISTAEXPRESS.LLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All employees
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November 05, 2021

Great Service department. Brian was awesome and did a great job I highly recommend this group. More

by RHELKAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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November 05, 2021

Brian was very helpful in communicating what was needed for to fix my vehicle and upfront on the cost. More

by bbesunder
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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November 05, 2021

My service advisor Brian Crystall was courteous, attentive, and responsive, and he got the job done as promised. Thank you Brian. More

by K.WERNER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
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