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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.5
2,093 Reviews

2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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November 21, 2021

I received excellent customer service from Brian Crystall. He kept me informed on the issue with my car, explain the process I had my car ready for pick up in a timely manner. More

by tj_22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
November 19, 2021

I just did multi-point inspection. But I didn't get report becuase of printer issue. Can you send the report to me by email? More

by jichao_yu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
November 19, 2021

David in the service department was great. Easy to work with and communicated everything as it was happening. More

by MSPATRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David-Service Department
November 19, 2021

Always Brian Crystal making it happens , very happy with his customer services everytime I goes to do services in my cars More

by castillo07166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRían Chrystal
November 19, 2021

Second time at the coming to service dept and can't get issues fix due to them not reproducing the isssue...radio delamination not covered by them, have to contact uconnect. Theme on radio and odometer not More

by DAVIDPEREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

David, we're sorry for any frustration we've caused you. We will try to find out more about your visit on our end and would always welcome and email from you with any other details you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 18, 2021

The service advisor was very arrogant and not very helpful. I had to take it to the Sawgrass location and there we received professional and caring service. More

by mkennedy5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rony Kebe, Michael Diaz
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We hate to hear that this was your experience with us and would like to learn more about your visit. Please send us an email if there's anything more you feel we should know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 16, 2021

my car was stopped for 2 days at the dealership , I asked them to send me a real diagnosis , because I would have already approved that the car engine would be fixed , I lost 2 days of work . my car still h More

by alliedusa
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don't know whose problem it was
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

We're sorry if this has been your experience with us. We appreciate your feedback and would always welcome an email from you with any other information you'd like to share. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 16, 2021

Oil change was completed in a timely fashion. Service advisor was very helpful and courteous More

by tedkell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ufrado
November 15, 2021

Service dept was TERRIBLE.. Communication is a joke! Service dept was TERRIBLE.. Communication is a joke! From service to upper management Had my car for 2 months and all the the work still wasn’t More

by Seanb75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

Sean, we apologize for any frustration we've caused you and we appreciate your feedback. We will share your comments with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 14, 2021

2 days my cargo van was parked , I was not diagnosed with the problem . I lost 2 days of work, and I still had to pay $200 for them to do nothing. More

by alliedusa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know whose fault it was
Nov 26, 2021 -

Margate Chrysler Dodge Jeep Ram responded

This is upsetting to hear and we would like to learn more about your visit. Please send us an email with further information so that we can look into this issue immediately. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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