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Margate Chrysler Dodge Jeep Ram - Service Center
Margate, FL
2,093 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
December 17, 2021
My review is for a specific Service Manager, David Denson. David is one of the friendliest and most professional service managers I've had the fortune of working with at any dealership. His approachab Denson. David is one of the friendliest and most professional service managers I've had the fortune of working with at any dealership. His approachable demeanor and genuine commitment to customer satisfaction stands out on its own merits, and even more when compared to fellow service managers within the same dealership who hold themselves to far lower standards. Arrigo should pay close attention to him give him the chance to lead the department... honestly, if I had continued to work with the service manager I met with moments before David, I would've probably left. More
by fireinmiami
Employees Worked With
David Denson
December 15, 2021
Waited nearly 3 hours for an oil change. It's been a week since service provided and as of yet, I have not received the email describing service performed, which I was told I would receive. since service provided and as of yet, I have not received the email describing service performed, which I was told I would receive. More
by SANTIAGO44JSJ
Employees Worked With
Service Dept. - No names,
December 15, 2021
Got an appointment for a recall on my Jeep Grand Cherokee easily and faster than the other dealer close to where I live. Really recommend this place! Cherokee easily and faster than the other dealer close to where I live. Really recommend this place! More
by WILSON.SANTANA.01323
Employees Worked With
Ufredo Zapata
December 13, 2021
the first service worker entered the wrong truck needing a tire and rim that caused a chain reaction that the good rim and tire was not installed or even here for 8 weeks late. I also have the tire and rim a tire and rim that caused a chain reaction that the good rim and tire was not installed or even here for 8 weeks late. I also have the tire and rim package and the original service guy said it was still a charge of $500. I didn't argue at the time but he had entered the wrong truck from the beginning and the new service guy realized that when he called the insurance company. i had to rent a car for thanksgiving since I wasn't going to drive to Tampa on a spare. the last service guy told me it makes sense the original service guy was fired. this last service guy that took care of me was very good. if i didnt call my sales guy every other day there was no communication at all and i would never have known if the tire came in. More
by CHARLIE57
Employees Worked With
Frederick Rivera
December 11, 2021
Brian was awesome! He kept me informed during the whole process and was extremely helpful. Considering there are staffing and part shortages around the USA, Go Brandon! Service was quick. It would have bee process and was extremely helpful. Considering there are staffing and part shortages around the USA, Go Brandon! Service was quick. It would have been quicker if my insurance company didn’t suck. Thank you again and please tell Brian I appreciate his high level of customer service. More
by IOSIA64
Employees Worked With
Brian with customer service
