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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.5
2,093 Reviews

2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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January 22, 2022

Brian crystal is awesome, He is very attentive and took great care of us. Thank you More

by peggyjpurcell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian crystal in service
January 22, 2022

Waited 2.5 hours to get an assessment on a rear passenger side brake caliper . Would of been longer if I didn't ask the service rep to look into why it's taking so long. There is more but I'll stop it there More

by ralphviapiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Ralph, we apologize that your service visit took longer than expected. If you have anything more you'd like to share, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 21, 2022

My service at this dealership was very good. I recently switch from Arrigo in sawgrass due to horrible service. I was happy to see the margate location was very good. More

by vivianharriott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Denson, service department
January 21, 2022

La señora Esperanza, me atendio muy bien y quede satisfecho con el servicio, volvere para el cambio de aceite. More

by Denis Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza
January 17, 2022

Customer service was bad they didn’t let me know when my car was finished. I had to called them. The wait was long. And they mess my car never 👎 get my service ever again More

by angela.rog3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
??????? Idk
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Angela, we're sorry that your visit with us wasn't the best. We appreciate your feedback and will share it with our team in order to do better in the future. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 16, 2022

My service experience was very good. Everything went smoothly. My advisor, Brian was very helpful. More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystall
Jan 20, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Eileen, we're delighted to hear Brian and our team were so helpful! Thanks for the wonderful review!

January 14, 2022

Good service and everyone was great helping me. And I’m going to start coming here after got bad service at Arrigo sawgrass. More

by prettyangel29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Diaz
January 13, 2022

David took care of me and was very courteous and professional. The whole experience was great. More

by HOWARDFLUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Denson
January 13, 2022

First time in service. They did an outstanding job not only with the repair but in the communications department. They did as promised and had my truck back the same day. SIX stars! :) Thanks Brian Crysta More

by ftlaud1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystal
January 13, 2022

Had a scheduled appointment arrived on time and waited 3 hours for an oil change More

by Skc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We apologize that your service visit took longer than expected. We will look into why there was a delay in service and take steps to improve. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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