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Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.5
2,093 Reviews

2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

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January 30, 2022

Brian in the service center is absolutely amazing! He was informative and helpful. Brian made my experience very pleasant. More

by vanitiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, service
Feb 03, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Thank you for sharing your appreciation for our team member Brian!

January 28, 2022

I don't like the service it took me 5 hours to wait. Unhappy with the advisor at the front. More

by ebengels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfredo Zapata
January 28, 2022

Majorly understaffed in service Dept which leads to extremely long service times amd zero communication. Are not as thorough on double checking finished work which leads to return visits and more custo More

by harv3306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed don’t recAll
January 27, 2022

I’ll leave just with this. Old guy at the door when I pull up tells me that I need an appointment and I told him I called yesterday… and his response was. That was then today is today. That’s the kind of More

by loarturo22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We're very sorry that our customer service wasn't better. We'd like a chance to turn your experience around. Please send us an email if that's possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 27, 2022

Very good stuff, great sales people thanks for your good service kc. Arrigo of Margate sales person More

by sallesrod72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review!

January 26, 2022

Roberto was great. The service was fast even better then the time estimate. The use of Uber was smart. More

by SCRAPBANDIT9640
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto in service
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We're delighted to hear our team member Roberto made your visit a great one!

January 26, 2022

Great Service just took a little bit to be able to talk to a member with an appointment to start with the service More

by mjgovea21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Diaz, Lou Lopez
January 24, 2022

Experience was great. Helped me with all my questions. And made sure my car was taken care of. More

by danielleciago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Espendoza Mendez
Feb 03, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review!

January 23, 2022

Sunroof wouldn't close and they needed the car for 2 days - because debris was in my sunroof track??? They didn't look at that on day one? I paid for 3 hours of labor for debris to be blown off the track. More

by amylyn2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Denson
Jan 27, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We're sorry that our communication wasn't better. If there's anything more you feel we should know about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Jan 31, 2022 -

amylyn2425 responded

Please address the excessive service time & cost for a simple resolution.

January 23, 2022

The service department was straight forward. The only problem I have was when calling to find out if my car was ready. I went through the prompts to reach service only to be led in circles and back to th More

by erica.ayers22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystall
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