Back

Margate Chrysler Dodge Jeep Ram - Service Center

Margate, FL

4.5
2,093 Reviews

2,093 Reviews of Margate Chrysler Dodge Jeep Ram - Service Center

Sort by
February 21, 2022

It’s a dealership and I go there. However, the exits to the road could use some help. More

by Mmmmmmmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian crystall
February 20, 2022

No parts to fix my vehicle not willing to help you i had to go over and beyond and still left dealer with vehicle broke More

by RCOBRA36
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Reberto
Feb 25, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We apologize that we've disappointed you. There has been a vehicle parts back order that we and others are dealing with. Please send us an email if we can try once more to earn your business. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 20, 2022

esperenza was very busy and was writing up 3 people at a time so I had Mr. benson finishing me up he was great very attentive and I will from now on go to him . Last guy when u walk in on the right . More

by HMARCUSKY
Recommend Dealer
Yes
Employees Worked With
benson, Daniel
February 20, 2022

Service was great they even washed my car and vacuumed when I went to get my oil change. Although the small amount of change in my cup holder was taken. Not a big deal so 4 out of 5 stars More

by STEFANBCOHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saffi
February 20, 2022

Brian was a helpful I have been going to see Brian ever since they opened he is definitely one of the best people there in the service department and then there is the LT Dan that we purchased a few cars a More

by JEEP5991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crystal
February 20, 2022

My car was towed there after I already towed it to Rick Case in hun, I left word for them to check battery and they did but still charged me 189.00 diagnosed check, I then get in vehicle get around corner More

by hshirley1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Denson
Feb 25, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We apologize if we've caused you any frustration. Please send us an email if we can go over these issues with you directly. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 20, 2022

I have stated my concern to the ones now recently placed in charge to make a change here at the arrigo Jeep / margate “service department “. The one main issue I had was communication which led me to have t More

by Ordep
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ufredo, Service manager ( no longer there), technician (no longer there)
Feb 25, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We're very sorry that you didn't have the best experience with us. We appreciate your feedback and will share your comments with our team. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 19, 2022

Trying to understand why it took 3 hours for an oil change and tire rotation. More

by langarote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Safiya
February 19, 2022

Advisor was rude and a bit aggressive when speaking with us. Still was over charged for my services provided but was over the attitude and service provided More

by danigirl_72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Feb 25, 2022 -

Margate Chrysler Dodge Jeep Ram responded

We apologize that your visit with us wasn't the best. If you'd like to tell us more about your experience, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

February 19, 2022

Customer service was nice and friendly. The only issue was the repair was not done properly the first time, so I had to return my car again and leave it for another few hours , very inconve More

by rickcampos99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zapata
Feb 25, 2022 -

Margate Chrysler Dodge Jeep Ram responded

Rick, we apologize for the inconvenience. Thank you for bringing this to our attention; we will go over your comments with our team to find out more. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

...
163
...