Margate Chrysler Dodge Jeep Ram - Service Center

Unfriendly staff. Trying to do more on my car that wasn’t necessary. Trying to tell me tires and wouldn’t do a tire rotation. Took my car to another place who said it Trying to do more on my car that wasn’t necessary. Trying to tell me tires and wouldn’t do a tire rotation. Took my car to another place who said it wasn’t necessary to get new tires now and did the tire rotation. More

My service advisor was excellent however I came In for some warranty and service work. I had an oil change done on my Jeep which only takes 5 quarts and was charged for 6. I have made numerous calls to some warranty and service work. I had an oil change done on my Jeep which only takes 5 quarts and was charged for 6. I have made numerous calls to the dealership and no one has returned my calls. I’m baffled by this and not very happy. I would appreciate a contact. More

I went in for an oil change, tires and to have a fuse changed for one of my outlets. When I met with the customer service person they told me that the oil and tire guys can't change fuses so I would have changed for one of my outlets. When I met with the customer service person they told me that the oil and tire guys can't change fuses so I would have to see two different departments to have my issues taking care of. They said it would take at least all day and possibly overnight so I told them to forget the fuse. After 2 hours of waiting they called me and told me that they didn't have my tires in stock. I told them okay forget the tires then, just give me the oil change. An hour and a half later I was told it was finished. So basically I sat there for three and a half hours to get my oil changed. More

It seems like your service advisors have attitude problems, they are not welcoming at all. When you walk through the door they look at you like you’re stupid, don’t even acknowledge you. Even if they problems, they are not welcoming at all. When you walk through the door they look at you like you’re stupid, don’t even acknowledge you. Even if they don’t have a customer in front of them, they will ignore you, I stood there for 15 minutes waiting to be helped, I finally had to walk up to somebody and ask. They always use the excuse, “We are short on staff” they’ve been using that excuse for years, and I’m short on patience. More

David Denson was great. Very professional! Accommodated me with an Uber to and from home while car was being serviced. Very happy with this service. Very professional! Accommodated me with an Uber to and from home while car was being serviced. Very happy with this service. More

Everyone there is very kind and have a lot of patience. I was immediately taken care of and my wait time was not as long as I’ve predicted. Fast and Friendly service the best traits a business can have in I was immediately taken care of and my wait time was not as long as I’ve predicted. Fast and Friendly service the best traits a business can have in their employees. More

The entire process was unorganized and the technician never called me and seemed not to give a xxxx that he was there never called me and seemed not to give a xxxx that he was there More

Excellent customer service vehicle was ready at promised time. Uruberto Zapata explained well what was needed time. Uruberto Zapata explained well what was needed More

The experience was excellent. The service was very good. . All staff were courteous and professional. The waiting room or lobby provided complimentary coffee and water. The service was very good. . All staff were courteous and professional. The waiting room or lobby provided complimentary coffee and water. More

Great service tech mission and nice waiting room time went by fast. Would have eyes gone early in the morning to avoid the rush! went by fast. Would have eyes gone early in the morning to avoid the rush! More