Margate Chrysler Dodge Jeep Ram - Service Center

I love arrigo dodge chrysler jeep margate is the best of broward county very good guys broward county very good guys More

Shane helped me - really nice guy. Helpful and courteous. But when I walked in, everyone ignored me. Both times. Just typing away one the computer. I get that they may have been w Helpful and courteous. But when I walked in, everyone ignored me. Both times. Just typing away one the computer. I get that they may have been working on accounts, but when the phone rang, it was answered or when a coworker came over, the typing stopped and conversation were had. So, whatever was on the computer could be paused to take a phone call or talk to another Arrigo employee but it couldn’t be interrupted for 3 seconds to acknowledge the live, in person customer. So I’m just standing there like the invisible person, totally ignored. Not even a “hello, we’ll be right with you”. We’re talking customer service 101 here. It wasn't like the place was packed. It was me, standing there. Then another person walked in and, again, no one looked up or said anything..... type, type, type and take phone calls. I literally contemplated calling the service department just to get someone to talk to me because the people that called and hadn’t made the trip all the way to the dealership, got immediate attention while I’m standing there wondering why I had bothered making an appointment. Other than that, everything was fine. More

This dealership is clean and has friendly and attentive staff. I always encounter someone willing to help, even if it is not their department. Prior to my current 2021 vehicle, I owned a 2004 Jeep Grand Ch staff. I always encounter someone willing to help, even if it is not their department. Prior to my current 2021 vehicle, I owned a 2004 Jeep Grand Cherokee. The service at the Margate location is why I chose to continue my relationship with Arrigo. Keep up the great work and service! Your customers appreciate you! More

Friendly caring good work. Work was done on timely manner. Very happy with the service Work was done on timely manner. Very happy with the service More

Constantly told to be on hold. Can never get ahold of someone on the phone. Can never get ahold of someone on the phone. More

Service wrighter was great. Had no broblem and all in an timely manner. Thank You Had no broblem and all in an timely manner. Thank You More

Service representative Davis was great, however the service department technician kept misdiagnosing the issue with my vehicle. The 240 amp alternator burned up the batteries and even after replacing t service department technician kept misdiagnosing the issue with my vehicle. The 240 amp alternator burned up the batteries and even after replacing the alternator and paying $654 for two batteries the technician still insisted there was an electrical issue of a 2.5 amp draw after the vehicle was turned off and wanted to keep my vehicle another day at $184 an hour. I took my vehicle back and had two other vehicle repair shops look at my vehicle and neither found anymore issues. More

Esperanza Mendoza me está cobrando mas de $200 por algo que verbalmente no autorice la cual me esta provocando pérdida de tiempo y dinero. que verbalmente no autorice la cual me esta provocando pérdida de tiempo y dinero. More

Professional and friendly atmosphere, transaction was handled efficiently and would certainly return for future service needs. handled efficiently and would certainly return for future service needs. More

Service was completed in less time than stated. I was also called when service was completed. I was also called when service was completed. More