Margate Chrysler Dodge Jeep Ram

I bought a car from Arrigo Jeep of Margate FL back in October 2023 and I had the worst car buying experience!. I was lied to by Richard Matos, the finance person. He sold me over $6000 in warrante October 2023 and I had the worst car buying experience!. I was lied to by Richard Matos, the finance person. He sold me over $6000 in warrantees that I never requested. He told me that there was no room for anything to add to the finance. As if I had reached the most I could be approved for.. He kept describing each warranty as if it came with the car. Because the car I was buying was a Certified Preowned Jeep. He had me sign all the contracts on the huge screen on his desk not one single physical paper. When we were finished he sent me home with a blank hard drive that I didn’t see till the next day which was a Sunday. I called Richard Matos the next day and he promised me that he would email me the paperwork. once he was done helping his client.. He never emailed me the paperwork. It was almost a week after that I found out what I had gotten into because I came back into the dealership. By then, I knew I had messed up because I trusted Richard Matos. He greeted me with a smile when I returned to the dealership, and I told him that I wanted to speak to a manager. I explained the whole situation to the manager present at the time, “LT” I asked to speak to Richard Matos to confront him. The manager told me that he had left for the night. That being after he saw me. The day I bought the truck I was very excited about buying the Jeep Gladiator that I signed all the lines thinking I would just refinance the car at the Credit Union. I was promised 9% interest rate and it was 12% loan!!! The sales person was on it too, Cienna Moore, she had me initial a paper saying I had gotten a 9% interest rate. She also asked me to give her my debit card to show the financial person “Richard Matos” that I was serious about buying the car with $5k down payment. I was able to cancel every single extended warranty and I was able to refinance with CapitalOne with a 7.2% interest rate later. This experience really taught me a lesson that you should never sign something before you read it through. This was a life lesson for me! I can thank Richard for that!!! I will avoid going to that dealer ever again. I hope this review makes it to upper management. Bruno M More

Good car good atmosphere Debra was very nice we like her so much will come again so much will come again More

They had a great used car and I wanted that bmw. As car purchases can be super long and arduous, this was pretty much painless. As car purchases can be super long and arduous, this was pretty much painless. More

Purchased a car on 6/21/2024. .....6/26/2024 I am already looking a mechanic as the car is undrivable. It's misfiring, shaking on idle and when I hit the gas...notified the dealers .....6/26/2024 I am already looking a mechanic as the car is undrivable. It's misfiring, shaking on idle and when I hit the gas...notified the dealership on what was going on and they pretend they do not know what's going on with the car. I feel like a was sold a lemon and won't recommend them. And of course they will give the you bought it "as is" talk. More

The experience was excellent. Thanks for your attention to detail. The sales guys were really professional and excited to sell the Jeep for us. Thanks for your attention to detail. The sales guys were really professional and excited to sell the Jeep for us. More

Brandon was so easy to work with! Got us in and out rather quickly. Thank you Arrigo Got us in and out rather quickly. Thank you Arrigo More

Great service. Willing to negotiate and work with you to make a deal. Straightforward and transparent. Willing to negotiate and work with you to make a deal. Straightforward and transparent. More

Wasted my time showing a 4runner that had been on the lot for 3 months and not even Cleaned. Would not discuss anything without a test drive. This isn't 1999, get with the times. Stop wasting people's valuab for 3 months and not even Cleaned. Would not discuss anything without a test drive. This isn't 1999, get with the times. Stop wasting people's valuable time. More

The experience was excellent. This is the 3rd car I’ve bought from them never had a problem or complaint This is the 3rd car I’ve bought from them never had a problem or complaint More

I would give 10 star if I could, ARRIGO is Nothing like any other dealer ship that I have dealt with past 70 years. JAMES DERIARDO was our advisor, cordial pleasent knowledgeable, no pressure just profess any other dealer ship that I have dealt with past 70 years. JAMES DERIARDO was our advisor, cordial pleasent knowledgeable, no pressure just professional advice. My God what a relief. Thank You So Much I highly highly recommend. Just Give ARRIGO a try. even better ask for JAMES DERIARDO at ARRIGO. More