Marchese Chevrolet, Inc.

My experience with this dealership was deeply disappointing, and I cannot recommend them to anyone. My husband, a retired peace officer and Veteran, and I, who suffer from multiple sclerosis and disappointing, and I cannot recommend them to anyone. My husband, a retired peace officer and Veteran, and I, who suffer from multiple sclerosis and care for my father in another state, were searching for a reliable car for our frequent trips. We believed we had found the perfect vehicle—a used 2022 Subaru Outback—listed on Cars.com. However, when we arrived to test drive the car and negotiate a deal, the salesperson, Joseph, informed us that the listed price was "flexible." Despite the ad clearly stating that the price had already been reduced by $4,000 and was below the KBB price, Joseph insisted that the actual price was almost $3,000 higher than advertised. He claimed that we had simply missed the fine print, which we found absurd and misleading. He actually said that the price is under KBB AFTER my down payment is subtracted from the price. This makes no sense and is beyond ridiculous! To make matters worse, Joseph attempted to justify the higher price by suggesting that used cars can appreciate in value—a statement that is not only incorrect but insulting. We are well aware that a used 2022 Subaru Outback, like most used cars, depreciates in value. In addition, Joseph advised us that the vehicle price would be contingent on us using their in-house financing which; first is illegal, and second is packed with hundreds of dollars of junk fees. It's a shame that this dealership engages in such deceptive practices because the car would have been perfect for our needs. Unfortunately, their dishonesty made it impossible for us to proceed with the purchase. I strongly advise others to be cautious when dealing with this dealership. I intend to file a BBB complaint and an attorney general complaint for false and deceptive marketing practices. More

joseph was outstanding he put me in my dream car the 2022 Subaru outback im so happy with it i would 100% recommend anyone shopping for a new or used vehicle to reach out to him he did such a great very know Subaru outback im so happy with it i would 100% recommend anyone shopping for a new or used vehicle to reach out to him he did such a great very knowledgeable and efficient with time I've never had a salesperson that knew so much about the car especially since its a pre owned vehicle i will defiantly be coming back straight to joseph to purchase many more vehicles in the future More

My Chevrolet Suburban lease was up, and I decided to buy a new one. Carina worked with me, and OMG, she was amazing!!! She helped at every step, explained all my options and didn’t try to rush me or whatsoe a new one. Carina worked with me, and OMG, she was amazing!!! She helped at every step, explained all my options and didn’t try to rush me or whatsoever. Great customer service all around! Thanks for a new ride! More

Joseph was really nice a showed us good options; with his Manager he went above and beyond to get us the right car at the right price. Great knowledge of vehicles, took the time to explain every detail; outs Manager he went above and beyond to get us the right car at the right price. Great knowledge of vehicles, took the time to explain every detail; outstanding service, he treat us like family. Thanks Joseph, we are very happy with our new Dodge Durango 🤩🤩 More

I had an amazing experience with their service under the new ownership especially by the extraordinary help from Mr Gary. new ownership especially by the extraordinary help from Mr Gary. More

Even though the car is under warranty, they refuse to provide a loaner. Been without a car for over 4 weeks. As senior citizens, it is hard to make it to appointments and they explained they will not do provide a loaner. Been without a car for over 4 weeks. As senior citizens, it is hard to make it to appointments and they explained they will not do anything for us. More

In 2006 I bought a beautiful Chevy Truck from you.I In 2006 I bought a beautiful Chevy Truck from you.I still have it! 300,000 miles. Here I am Oct.2021 To buy another vehicle from my favorite dealer In 2006 I bought a beautiful Chevy Truck from you.I still have it! 300,000 miles. Here I am Oct.2021 To buy another vehicle from my favorite dealership. They made me feel welcome and appreciated. The fact that they are just as kind as 2006 and Care is awesome. They knew my needs and worked their magic.. I am so happy again and I trusted them in 2006 and now again 2021. I really feel cared for and took care of me from their heart. Eric and Brian More

I had a pleasurable experience at the dealership. Working directly with the sales manager at a small dealership streamlined the process and cut out the usual games that are encountered at the larger Working directly with the sales manager at a small dealership streamlined the process and cut out the usual games that are encountered at the larger dealerships. I received a generous offer for my trade and a great deal on a new Silverado. I would highly recommend Marchese Chevrolet to anyone looking to buy or lease a vehicle. More

The staff at Marchese was helpful, knowledgeable, efficient and courteous. Although we traveled two hours to purchase our vehicle it was worth the ride. We look forward to purchasing thing in the fut efficient and courteous. Although we traveled two hours to purchase our vehicle it was worth the ride. We look forward to purchasing thing in the future. Thanks again!!! More

THE BEST IN THE BUIZZhe is very transparent, direct, THE BEST IN THE BUIZZ he is very transparent, direct, and just a good salesman. does not push and lets the product sell themselves..the best THE BEST IN THE BUIZZ he is very transparent, direct, and just a good salesman. does not push and lets the product sell themselves..the best More