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Marchant Chevrolet Inc

Ravenel, SC

4.9
318 Reviews

5700 Savannah Hwy

Ravenel, SC

29470

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Showing 318 reviews

September 06, 2023

Shawn Couch at Marchant worked hard to find our new Red Hot 2023 Chevy Blazer RS. He sourced one from a NC dealer and it's now in our driveway - all within one week. The paperwork was smooth and no pressur More

by SteveW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Sep 08, 2023 -

Marchant Chevrolet Inc responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

August 28, 2023

I cannot express the professionalism and "bend over backwards" to help every aspect of dealing with and buying from Marchant Chevy. Bonus: I am not sure I could have found a better knowledgeable, profe More

by mrgjramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Aug 30, 2023 -

Marchant Chevrolet Inc responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I'm so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as I am always here to help. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

August 22, 2023

nothing but a good experience. Shawn Couch was very understanding 0f my situation and replied to all questions. Shawn along with Matt Dobbin made the whole buying experience easy a More

by murray7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Aug 24, 2023 -

Marchant Chevrolet Inc responded

Congratulations on your new Bolt! Thank you for taking the time to write about your experience. It's great to know Shawn, Matt and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 28, 2023

Carried a 2019 Silverado in to Zack to have a towing package reprogrammed based on a service bulletin. Was charged $145 even though no reprogramming was done, and was told to sign a line on the invoice More

by Alton OTuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach or Zack
Jul 31, 2023 -

Marchant Chevrolet Inc responded

Thank you for sharing your experience with us, Alton. We strive to ensure an excellent experience and I want to learn more about what took place. Please contact me at your convenience. Sincerely, Leslie Wise - Service Manager - (843) 564-1121

Aug 04, 2023 -

Alton OTuel responded

https://static.nhtsa.gov/odi/tsbs/2020/MC-10187410-9999.pdf This is the link to the Chevrolet Dealer Service Bulletin which prompted making the appointment to come get charged $145 after being informed that the truck didnt have the module mentioned in the bulletin, and only work performed was replacing a 10 amp fuse!

July 21, 2023

I have purchased quite a few trucks from Marchant Chevrolet. It is always the most hassle free experience. Shawn Couch was great. I looked at a Colorado and it wasn’t exactly what I wanted so they lo More

by Jamie.massalon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Jul 24, 2023 -

Marchant Chevrolet Inc responded

Jamie, thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and I believe that's how every car buying experience should be. I am sincerely grateful for your business! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 20, 2023

I went to Marchant after spending the day at other dealerships around charleston. Shawn Couch greeted me, and i shared with him what i was looking for and that i was feeling pretty beat up from the ex More

by Andyjohns216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Jul 21, 2023 -

Marchant Chevrolet Inc responded

Thank you for taking the time to write about your experience with us, Andy! At Marchant Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Shawn was able to exceed your expectations. Don't hesitate to contact me if there is anything else I can do for you. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 20, 2023

If you are in the market for a new truck DO NOT go anywhere but Marchant Chevrolet and look for my new friend Shawn Couch! From the moment we walked on the lot it was a hassle free, honest experience More

by jamelend47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Jul 21, 2023 -

Marchant Chevrolet Inc responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 18, 2023

Great place to buy a vehicle! The whole process was one of the easiest we have ever encountered and Shawn Couch was awesome throughout the process and answered all our questions. More

by evarnadoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Jul 20, 2023 -

Marchant Chevrolet Inc responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 17, 2023

Went in to test drive a Colorado and drove off with this beauty. Shawn Couch made the process very easy and straight forward. It was great connecting with another veteran. I love that Merchant doesn’t ha More

by Stooges021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Jul 19, 2023 -

Marchant Chevrolet Inc responded

I loved reading this review! Happy customers are our aim, and it appears Shawn really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

July 15, 2023

Excellent experience! I called Shawn Couch at 10:15 about a vehicle! Met with him at 10:45 and was completely finished with the deal by 12:00! No stress, no anxiety! C More

by Patti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Couch
Jul 18, 2023 -

Marchant Chevrolet Inc responded

Patti, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Ray Peterson - General Sales Manager - (843) 722-8208

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