Marc Motors Chrysler Dodge Jeep Ram

Very helpful and accommodating. Worked with me to get me into a safe reliable vehicle that would work for my budget, my needs and my family. Thank you! Worked with me to get me into a safe reliable vehicle that would work for my budget, my needs and my family. Thank you! More

Drove in to Service center. Greetedd and helped right away. Car inspected and on my way in no time. Thank you. Greetedd and helped right away. Car inspected and on my way in no time. Thank you. More

Great experience ! We traded our lease ! It was a smooth experience so thank you very much. We traded our lease ! It was a smooth experience so thank you very much. More

If you’re going for basic service, this place fine. Anything beyond that and you’re at their mercy. I have a 2020 Ram, and while it has not been as problematic as other newer Rams, it has had its share Anything beyond that and you’re at their mercy. I have a 2020 Ram, and while it has not been as problematic as other newer Rams, it has had its share of needed warranty repairs. In my experience, if it’s a warranty repair, it seems to get deprioritized over regular, more easily charged maintenance. My Ram had two lengthy stays at the dealership. In both cases the failures were electronic in nature. The first time was several months, the second was at least several weeks ago. I was left stranded without a loaner for both time frames. I was told that loaners were on lengthy waiting lists and were limited. In the first case, I was told that MOPAR engineering needed to get involved several times to diagnose and repair. The serving, they claimed they checked every system to chase a problem with my truck not starting. They eventually fixed the truck the first time - though I have become suspicious of all that occurred during the first visit. The second visit was not remedied. They claimed to be able to start the truck every time they needed to start it at the dealership. They repaired nothing with regards to the starting problem. They claimed that it must be some interference with some other RF source close to each and every location it failed to start. They sealed the rear window but failed to replace the third brake light after testing and detecting water intrusion. Upon bringing it home, within a day, the truck had an episode where it would not start. I scheduled an appointment immediately and called the service manager to discuss. Neither he nor any service advisor returned my phone call. Whenever I call the service department at Marc, if an advisor is not available, it rings to the service manager. At no time have I ever reached him, rather it hours to good voicemail. Whenever I have been in the service department, which is more than I am comfortable, his office is dark. I spoke to once during the initial lengthy stay for truck; we argued and he was condescending to me. My truck starting issue persisted until it finally died last week. I brought it to a competing dealer, they got me in the following Monday, diagnosed it Tuesday and are actively replacing the starter, the passenger seat belt retractor, and the third break light. And I will have it back, fixed in less than a week, all under warranty. More

Service was prompt, attentive, and none of it felt as if they were just trying to rush us out the door. They were very helpful in helping find a truck that fit our financial needs that’s reliable. I have no they were just trying to rush us out the door. They were very helpful in helping find a truck that fit our financial needs that’s reliable. I have nothing but good things to say about this place! When we need another vehicle, we will be going here again! Plus, they had a children’s room that kept our toddler busy for the entirety of our time there. A wonderful dealership More

Worst place to even look at buying. They make you run your credit before they even let you test drive. This place is a joke. They make you run your credit before they even let you test drive. This place is a joke. More

Brought my truck in for diagnostics for a random misfire. The techs found a rich fuel mixture at idle. I was pleased they could figure it out, however after that instead of continuing to find out why that wa The techs found a rich fuel mixture at idle. I was pleased they could figure it out, however after that instead of continuing to find out why that was happening they opted to fully replace the motor for 10,000 or more. Not with a brand new or remanned engine to justify the price but with and engine that had the same or more miles. I ended up picking up my truck to find out it was still in pieces and they had forgotten to even give me some parts of the engine too More

Prompt Service and Very Friendly People! Waiting area was nice and clean. Looking forward to coming back and getting my truck detailed! Waiting area was nice and clean. Looking forward to coming back and getting my truck detailed! More