Marburger Chrysler Dodge Jeep Ram

The service department will not answer when called and after being on hold for a long time they ask you to leave message, name and phone number but they never return the call. My business is not important after being on hold for a long time they ask you to leave message, name and phone number but they never return the call. My business is not important nor my time. More

Wish there was an option for negative stars! The service department is awful. We have had our 2022 Ram 3500 in for warranty work 4 times and it’s still not right! This time it’s been there for 2 The service department is awful. We have had our 2022 Ram 3500 in for warranty work 4 times and it’s still not right! This time it’s been there for 2 months and it’s still there! Unacceptable!!! More

Travis is great! He listens, gives advice to help you make the best decision and put you at ease when making such a big purchase. He listens, gives advice to help you make the best decision and put you at ease when making such a big purchase. More

This was the worst buying experience EVER. Caleb was great until there was an issue with the car. His communication was horrific, no follow up calls, had to chase him to return calls. DO NOT B Caleb was great until there was an issue with the car. His communication was horrific, no follow up calls, had to chase him to return calls. DO NOT BUY from the dealership, the after car service is NON-EXISTENT. Took the dealership more than 3 weeks to get my car fixed. KC Langenstein the General Manager does not return calls either. This place is a complete joke. RUN as fast as you can from this place. More

I have a ram 2500 that when in for a motor repair under warranty, 4 month ago and still nit completed, there always some source of an excuse for this truck not been ready, their consumer service is not goo warranty, 4 month ago and still nit completed, there always some source of an excuse for this truck not been ready, their consumer service is not good at all, we supposed to get updates and they never call you back must times when I call they are in a meting or not available to answer my concerns. I'm very disappointed with the service I had received, they I had to report them to the costumer service care a month and half ago and still no improvement. I'm very upset with this situation. paying for a rental and the truck payments. I will definitely think twice before I buy another Dodge vehicle. More

The worst place ever. Will do and say anything to make a sale. Sell you a piece of crap , take your money and send you on your way. Start to drive away in your new junk an Will do and say anything to make a sale. Sell you a piece of crap , take your money and send you on your way. Start to drive away in your new junk and tell you were a reputable dealer and as soon as you get out of their parking lot you break down. They basically wave and say take care. It's "as is". When they knew it was a piece of crap when they showed it to me. Will never, ever do business with them again. More

This was a great dealership and my car purchase was outstanding! I am very thankful for the treatment and support that I received from this car buying experience. outstanding! I am very thankful for the treatment and support that I received from this car buying experience. More

Great experience: I bought the car. It was a 2009 Cadillac DTS gold color shale leather seats and it was within my price range and the contact person, Brenda Killen was outstanding. Cadillac DTS gold color shale leather seats and it was within my price range and the contact person, Brenda Killen was outstanding. More

You did a great job with us Travis thanks so much...... Tim and Cecily Morgan we are so happy for the help getting us in the right car Tim and Cecily Morgan we are so happy for the help getting us in the right car More

I recently purchased a NEW Dodge from Marburger that was delivered with a couple of dents, paint chips and a scratch despite being advised by sales it was in perfect condition on the phone( not the normal w delivered with a couple of dents, paint chips and a scratch despite being advised by sales it was in perfect condition on the phone( not the normal way I would buy a car but wanted I when I arrived from another state. It's a new car , what could be wrong with it). The dealership agreed to come and collect the car to have the imperfections addressed and after 2 weeks advised the dents were removed and they could send a touch up stick for me to deal with the paint problems. This kind offer was refused and after a heated conversation where the sales manager asked me" where do you think the money will come from to fix this" and " we did not make any money on this car", they agreed to repaint the areas that were impacted . After 4 weeks with Marburger the car was finally ready to pick up and the paint work checked out... I thought that was all I would need to check as this was on the only problem area when it was picked up. On the drive home I noticed that the passenger window had multiple scratches and looks like the cloth used to clean it had grit within it leaving a mess of scratches across the glass. I called as soon as I got back and was told the dealership had gone above and beyond fixing the paint on the damaged car they delivered and would do no more. New car should mean perfect first time. This dealership does not care about getting things right, just getting your money. There are others that do a far better job. Avoid More