Maplewood Toyota- Service Center

Great job Did a great job. Am selling my Highlander to my grandson and wanted an oil change, tire rotation and to go over it to see if it needed anything else. Did a great job. Am selling my Highlander to my grandson and wanted an oil change, tire rotation and to go over it to see if it needed anything else. Everything went well. It is a great vehicle. Love Toyota! More

Genuine customer service This review is long overdue, but wanted to say thank you for the great customer service throughout the dealership! The quality of work was excellent This review is long overdue, but wanted to say thank you for the great customer service throughout the dealership! The quality of work was excellent as well. Even though I hadn't bought my car from Maplewood Toyota, Dan S (Parts and Accessories Consultant) and Tony Z (Sales) went out of their way to make sure I was taken care of. Because of this experience, I will come back Maplewood Toyota when it's time for my next vehicle purchase. More

Toyota customer service is 5 star excellence! This is by far the best car dealership service center I have ever been to! I have been to Saturn, Mercedes and Jeep and the service techs that are em This is by far the best car dealership service center I have ever been to! I have been to Saturn, Mercedes and Jeep and the service techs that are employed here have been trained to greet you and communicate with you in a personal way that says I care about you and what you think of us when you leave here! Kind of like shopping at Nordstroms! Jonathan Nikovics was very professional, personable and kept his word! He also was able to offer me a rental car because they found I needed brake pads which would take an additional 2 hours. Instead of having to make another appointment I was able to leave with the rental car and come back. He made me feel like he cared about my day and had a sense of urgency to get me on my way. Greg is our sales representative and we have been working with him for many years. You will not be disappointed in visit for Greg and buying a car from him! Thanks Toyota for caring about the customer! More

5,000 mile maintenance check Thanks Tom for the excellent explanation of what was included in my 5,000 mile maintenance checkup. Much appreciate this service that was a bonus for Thanks Tom for the excellent explanation of what was included in my 5,000 mile maintenance checkup. Much appreciate this service that was a bonus for purchasing the vehicle at maplewood toyota. I also love the late night hours that were available to drop on by to have my vehicle serviced while I waited in your accomodating lounge area. Enjoyed watching the Twins game while I waited. Lastly--thanks for the free car wash as well. See you again at my 10,00 mile checkup. Paull Rukavina More

Maintence Appt. I was welcomed by Art in the Service Department and he was very professional and efficient in checking in my Sequoia for its oil change, tire rotation I was welcomed by Art in the Service Department and he was very professional and efficient in checking in my Sequoia for its oil change, tire rotation and the great complimentary car wash! More

The service rep did a great job. The service rep did a great job explaining to me what maintenance was going to be done on my truck, and how long it was going to take. He also offered The service rep did a great job explaining to me what maintenance was going to be done on my truck, and how long it was going to take. He also offered me a shuttle ride to Subway so I could get a sandwich, which was very nice. He then called me on my cell phone as soon as the maintenance was completed so I could pick up my truck. More

Customer is #1 I have been servicing my Toyota Avalon for the last 11+ years at Maplewood Toyota and have always been impressed with the great customer service! I have been servicing my Toyota Avalon for the last 11+ years at Maplewood Toyota and have always been impressed with the great customer service! More

Quick turnaround and competitive pricing This was a 30,000 mile routine service stop. From the drive in to the completed job I was informed of what work would be done and when I could have t This was a 30,000 mile routine service stop. From the drive in to the completed job I was informed of what work would be done and when I could have the job completed. No surprises came up during the inspection and the job was completed ahead of schedule. More

Excellent and courteous service Everything went smoothly. Probably took a little longer than I expected, but I decided to stay and wait. The place was crowded, so perhaps the waiting Everything went smoothly. Probably took a little longer than I expected, but I decided to stay and wait. The place was crowded, so perhaps the waiting area could be expanded to provide more comfort to patrons. More

Service Team - Excellent The service team are always excellent and informative on my car. I've been driving the distance to Maplewood Toyota because they are the most trusted The service team are always excellent and informative on my car. I've been driving the distance to Maplewood Toyota because they are the most trusted place for my car. More