Maplewood Toyota- Service Center

Efficient and pleasant Service was congenial, informative and prompt. Questions were answered and future plans discussed (no work needed beyond what the plan provided.) Rel Service was congenial, informative and prompt. Questions were answered and future plans discussed (no work needed beyond what the plan provided.) Relative stories about mouse problems were exchanged with humor! More

New tires and oil change Everything went smooth as silk. I was kept informed as to progress and potential other issues that arose from inspection. Answered all my questions. Everything went smooth as silk. I was kept informed as to progress and potential other issues that arose from inspection. Answered all my questions. Very satisfied. More

Fantastic service I purchased 4 new tires and the service was just fantastic and the quality 100%. What I like is that you do not need an appointment for service and y I purchased 4 new tires and the service was just fantastic and the quality 100%. What I like is that you do not need an appointment for service and yet the wait time is shot. Thank you. More

10K Service (but the sale came first) Mabi Ekiyor was fantastic! He gave me plenty of space so I could explore all the features of the Prius Eco. From under the hood, to the cabin featur Mabi Ekiyor was fantastic! He gave me plenty of space so I could explore all the features of the Prius Eco. From under the hood, to the cabin features for passengers and driver, to the cargo area, I got to know the Eco. And as for the test drive, Mabi probably gave me the key fob at least three or four times. I had questions about roof racks and compatibly, mileage, hybrid technology, service schedules beyond what's in the owner's manual and more, and Mabi always came through with a substantiated answer for each question - he either obtained the information for me or introduced me to other subject matter experts at Maplewood Toyota. In short, I've had the opportunity to work with a number of top rate auto sales people over the years, so I can say Mabi is truly among the very best. I had been considering the two highest mileage 2017 autos, and Mabi helped me discover that the Prius Eco was the most appropriate fit for me. Thanks, again, for your assistance, Mabi. And as for the 5k and 10k service, I worked with Joey and Ryan respectively. As I recall, David, the Service Manager?, gave me an update during my 10k visit. From the moment I drove into the service aisle, both times for the scheduled maintenance, until I left, I experienced professional, courteous treatment from all the Maplewood Toyota Team I encountered. My thanks to the entire Service Team, including the technician I didn't meet (yet), for keeping my Eco safe to drive, reliable to operate and running as efficiently as possible. Tim More

Service Center. Everything was done promptly, efficiently and with the utmost courtesy. We did not have to wait very long. The follow through was done as we were to Everything was done promptly, efficiently and with the utmost courtesy. We did not have to wait very long. The follow through was done as we were told it would be. More

Service I greatly appreciated the courteous, respectful and timely response. I didn't catch the employees name, but I felt accepted and heard. Thanks so much I greatly appreciated the courteous, respectful and timely response. I didn't catch the employees name, but I felt accepted and heard. Thanks so much. More

Service Fast friendly and quality work. They found a piece that was damaged that could have caused a big problem if we had snow and I would have had to drive Fast friendly and quality work. They found a piece that was damaged that could have caused a big problem if we had snow and I would have had to drive thru it. I would have had even more damage More

Maplewood Toyota delivers great service My wife and I have used Maplewood Toyota for service on our Prius since 2008. Never had a bad experience. They only get better at taking care of their My wife and I have used Maplewood Toyota for service on our Prius since 2008. Never had a bad experience. They only get better at taking care of their customers as well as the cars they drive. More

Recall work and oil change I have been coming here for years and am a loyal Toyota owner and Maplewood Toyota service customer. As usual, the service was kind and friendly. Alwa I have been coming here for years and am a loyal Toyota owner and Maplewood Toyota service customer. As usual, the service was kind and friendly. Always professional. Thanks! More

Excellent Service Johnathan St. Germain, Senior Service Advisor, was very professional. In addition to the normal questions that come up during a routine service appoi Johnathan St. Germain, Senior Service Advisor, was very professional. In addition to the normal questions that come up during a routine service appointment, I had several additonal questions which he answered very professionally. More