Maplewood Toyota- Service Center

Recall and oil change Maplewood Toyota installed a recall and did an oil change for my 2014 Toyota Sienna. Because the recall required several hours, I had to leave the ca Maplewood Toyota installed a recall and did an oil change for my 2014 Toyota Sienna. Because the recall required several hours, I had to leave the car there. They did everything promptly and called me when it was done. I even got a $13 off coupon for the synthetic oil change plus a free car wash. The only thing that bothers me about this dealership is that a couple of years ago they recommended I spend over $2,000 in repairs to my 2004 Toyota Sienna. About a year ago I had the car in for an oil change and they recommended the same repairs. I never did the repairs and the car is still going strong. More

Easy quick replacement of burned out bulb in head lamp. Very quick and reasonably priced - was able to drive in without an appointment and was taken care of promptly. Very quick and reasonably priced - was able to drive in without an appointment and was taken care of promptly. More

Friendly atmosphere waiting time was over 2 hours but I did not have an appointment so I expected the longer wait...nice waiting area if you have to spend some time at th waiting time was over 2 hours but I did not have an appointment so I expected the longer wait...nice waiting area if you have to spend some time at the dealership More

ON time and very curteous Took a few minutes to get started but the service area was full of cars. The preparation and initial contract went smoothly. Got my appointment hand Took a few minutes to get started but the service area was full of cars. The preparation and initial contract went smoothly. Got my appointment handled and the work was completed in less time than anticipated. More

Always great service! Always great, reliable service. Honest staff that honor their word. Staff does not try to push selling items. I was told it was an 1hour-15 min wait Always great, reliable service. Honest staff that honor their word. Staff does not try to push selling items. I was told it was an 1hour-15 min wait. They finished much faster. More

Quick process I appreciate that staff were ready from the minute I pulled my car into the building. They took the time to listen to my concerns. The process of dr I appreciate that staff were ready from the minute I pulled my car into the building. They took the time to listen to my concerns. The process of drop off / pick up was fast and efficient. I LOVED the woman in the driveup/garage area who helped me complete the loaner car information. She was super nice!!! More

New Tires Installed Took advantage of the buy 3 get one for $1. There was also a rebate from the Mfg., pointed out by the Service Rep. Scheduled an appointment. Showed Took advantage of the buy 3 get one for $1. There was also a rebate from the Mfg., pointed out by the Service Rep. Scheduled an appointment. Showed up and was told it would take about 2 hours. Actually too about 1.5 hours, very nice. Over all very good experience. More

Oil change plus tire rotation, multi-point inspection. I was kept informed as to other possible problems as I waited; was able to discuss with tech how to proceed with these as noted in inspection. I was kept informed as to other possible problems as I waited; was able to discuss with tech how to proceed with these as noted in inspection. More

Grateful and Appreciative I brought my Toyota Sienna mini-van into the service department for an oil change and to inspect my tires prior to an out of town road trip with my fa I brought my Toyota Sienna mini-van into the service department for an oil change and to inspect my tires prior to an out of town road trip with my family. Fortunately, the service team found a serious oil leak in the processs. They were able to replace a leaking hose which was covered under my Toyota waranty at no cost to me. But they needed to keep it overnight, so they gave me a loaner vehicle. I asked if I might have a mini-van loaner to replace my mini-van, and they were able to accomodate my request. I also was able to replace my worn tires. Tom was extremely helpful in assisting me to find the right tires at the right price. Fortunately, there was a tire sale, buy three, get the fourth for free. I was able to get the tires I needed at a good price. The tires already paid for themselves as I was able to narrowly avoid two car accidents during my road trip which would not have been possible with my old, treadbare, tires. Our family is grateful to Tom and the entire service department team. More

My car is HAPPY! Got my car oil change and surprisingly it took less than an hour! I can tell my car runs smoother! This is my 4th time coming in to get my car oil cha Got my car oil change and surprisingly it took less than an hour! I can tell my car runs smoother! This is my 4th time coming in to get my car oil change in the last 2 years and always had a great experience! THANK YOU FOR ALL YOU DO!!! More