1,627 Reviews of Maplewood Toyota- Service Center
Cody and his associates were extremely helpful! Brought my 2009 Prius in as it was pulling very hard to the left, and the steering wheel was vibrating badly. It started after tire rotation a few we Brought my 2009 Prius in as it was pulling very hard to the left, and the steering wheel was vibrating badly. It started after tire rotation a few weeks earlier as part of my 85,000 mile maintenance. Ends up the front left tire was badly cupped and the others were starting to wear badly too. Appeared to be a bad tire steel belt in the worst one. Luckily there was a buy 3 get 4th tire for $1 special so I replaced the tires with their recommended type. The whole experience was very consultative - when I took it in the night before the service reps were very helpful and had lots of good observations, and assured me they would check the car out 100% before making a prognosis. I was worried it was part of the axle or suspension. I'm driving the car now and it's back to normal! More
Good Experience Great service! I had a little screw in one of my tires that I was going to address after service. However the technician, found it, removed and leak c Great service! I had a little screw in one of my tires that I was going to address after service. However the technician, found it, removed and leak checked. That’s was a comprehensive 20 point safety inspection. Kudos to that technician. More
Stellar Service Always a pleasure having my car serviced at Maplewood Toyota. The Service department is always very helpful very kind listen to my concerns and take Always a pleasure having my car serviced at Maplewood Toyota. The Service department is always very helpful very kind listen to my concerns and take care of my needs. More
Time well spent . The work on my 2017 Tacoma pick-up I thought was well done as I was kept informed thru out my appointment of the procedures. The work on my 2017 Tacoma pick-up I thought was well done as I was kept informed thru out my appointment of the procedures. More
Great first time experience Great experience! Pull into the building to set up the service work, and the cold climate is now eliminated! Friendly service personal that are willin Great experience! Pull into the building to set up the service work, and the cold climate is now eliminated! Friendly service personal that are willing to answer questions and point you in the right direction. Shuttled me to work. Work done early and I received a call immediately once my vehicle was ready. Good show! More
Awesome Customer Service Assistance was provided immediately as drove into the dealership instructing me where to park, then handed off seamlessly to Christine my service wri Assistance was provided immediately as drove into the dealership instructing me where to park, then handed off seamlessly to Christine my service writer. She got my vehicle/service entered into the system, answered all my questions and escorted me into a very nice waiting area. After waiting a short time another representative provided an update on the service of my vehicle. Then a short time later Christine informed me my vehicle was ready. Went over the paperwork and informed me exactly where my vehicle was parked. The facility was very clean and felt welcoming do to the décor and furnishings. All staff projected a friendly and professional image. Awesome Customer Service More
Great service and advice One-year maintenance done quickly and with friendly service. Person concluding the service answered questions and gave good advice for future servicin One-year maintenance done quickly and with friendly service. Person concluding the service answered questions and gave good advice for future servicing. Special thanks to Tom Decker for providing copy of owners manual. More
In and Out Friendly, knowledgeable service. They had the part I needed in stock. I was in and out in less than 10 minutes, without having an appointment Friendly, knowledgeable service. They had the part I needed in stock. I was in and out in less than 10 minutes, without having an appointment More
Best dealership in twin cities I took my 2011 Rav in for routine maintenance and left with a 2018. Why? Well, I’ve come to this dealership for many years and have always been trea I took my 2011 Rav in for routine maintenance and left with a 2018. Why? Well, I’ve come to this dealership for many years and have always been treated very welll and this time was no different. I got a great trade in price, a lower interest rate, and, quite frankly, a new Rav that I wanted to sleep in! The salesman was the friendliest guy ever! Scott went above and beyond and even hooked up my hands free blue tooth to my phone. More
Checking for problem Made appointment with Stu to check out slight noise problem with my Avalon. Stu and his tech checked out problem. He set my mind at ease by solving th Made appointment with Stu to check out slight noise problem with my Avalon. Stu and his tech checked out problem. He set my mind at ease by solving the mystery. He is always very sharp and professional. I feel very fortunate that Maplewood Toyota for always there for me! Over the last twelve years I have had nothing but the highest praise for these guys. They are the best of the best! More