1,627 Reviews of Maplewood Toyota- Service Center
Speedy service Even though I used the "drop off" option instead of "wait" the car was ready in about an hour. It's taken longer than that when I've been waiting. Even though I used the "drop off" option instead of "wait" the car was ready in about an hour. It's taken longer than that when I've been waiting. More
Appointment for alignment Chris was so thorough and friendly when we atrrived at our scheduled appointment. Answered all our questions, asked us if there was anything else that Chris was so thorough and friendly when we atrrived at our scheduled appointment. Answered all our questions, asked us if there was anything else that needed attention while the car was in and then volunteered that there was a a service special on aligmnments and discounted the quote which we had been given earlier. Called ud back as soon as the car was finished and provided a detailed report of what was done. Excellent service!! More
10,000 mile checkup Love the free 5,000 mile increment checkups up to 25 K or 2 years of driving. Also--love the fact i could schedule a late (10pm.) appt. to have my veh Love the free 5,000 mile increment checkups up to 25 K or 2 years of driving. Also--love the fact i could schedule a late (10pm.) appt. to have my vehicle serviced. Employees that helped me were very friendly and knowledgeable. Even had to go back the next day as my heater/fan sounded too "loud" --Jonathan discovered a leaf had gotten into the cabin filter area --he gladly fixed that issue in 2 minutes . Love my 4-runner -Thanks Maplewood Toyota! More
Personable and well run service department I always appreciate the way I am treated at Maplewood Toyota. The staff is very kind and patient. They have a very organized system for getting you I always appreciate the way I am treated at Maplewood Toyota. The staff is very kind and patient. They have a very organized system for getting you in and out comfortably! More
Consistent Service This is my second Toyota that I purchased at Maplewood Toyota. I trust their excellent service with all the necessary work on my vehicles, great work This is my second Toyota that I purchased at Maplewood Toyota. I trust their excellent service with all the necessary work on my vehicles, great work. More
Well Cared For I feel good about the 3 Toyotas I have now bought from Doug Fulton over the past 9 years... the service has always been enjoyable and clearly explaine I feel good about the 3 Toyotas I have now bought from Doug Fulton over the past 9 years... the service has always been enjoyable and clearly explained. I keep coming back to Maplewood because of the quality of their customer care. I just like it here. More
Great service on 35,000 recommended service. The service agent was helpful beyond the 35,000 recommended service. He helped to replace the battery in the key remote and to get touch-up paint f The service agent was helpful beyond the 35,000 recommended service. He helped to replace the battery in the key remote and to get touch-up paint for us. More
Very friendly service. Everyone was very helpful and friendly. I love the free wi-fi and cookies and tea / coffee in the waiting room. Thanks very much, I appreciate it. Everyone was very helpful and friendly. I love the free wi-fi and cookies and tea / coffee in the waiting room. Thanks very much, I appreciate it. More
Sienna recall notice Repaired sliding doors in a timely matter and provided rental car . Also totally cleaned and washed the vehicle inside and out! Very satisfied with th Repaired sliding doors in a timely matter and provided rental car . Also totally cleaned and washed the vehicle inside and out! Very satisfied with the work! More
pleasant and efficient I was greeted promptly upon arrival and handed off to a service writer who dealt with my need for snow tired and arranged for me to rent a similar car I was greeted promptly upon arrival and handed off to a service writer who dealt with my need for snow tired and arranged for me to rent a similar car to use as the work was completed. The entire crew worked as a well oiled machine. More