Maplewood Toyota- Service Center

Impressive first experience at the service center Had an appointment and my car was serviced quickly and the technician explained everything that was done. Pleasant waiting room, reading materials, s Had an appointment and my car was serviced quickly and the technician explained everything that was done. Pleasant waiting room, reading materials, snacks and computers. More

Best Service Department. I had a tough warranty problem - Stewart and his team pulled out all the stops to dig to the bottom of the problem and make sure my new Toyota was eve I had a tough warranty problem - Stewart and his team pulled out all the stops to dig to the bottom of the problem and make sure my new Toyota was everything it should be. Fantastic commitment to customer service and satisfaction. More

Quick and painless My rear passenger seat was not cooperating. I went in without a lot of time to spare so the team offered to take the seat out, fix it, then put it ba My rear passenger seat was not cooperating. I went in without a lot of time to spare so the team offered to take the seat out, fix it, then put it back in when I had more time. Brilliant. They saved me hours of waiting around. More

None. The service and repairs were excellent. However, I hate your review software that forces me to submit a written review whether I want to or not, and t The service and repairs were excellent. However, I hate your review software that forces me to submit a written review whether I want to or not, and to create an email & password account whether I want to or not. More

Service The service team at Maplewood Toyota is far above most. From the welcoming service team, to the mechanics, to the checkout team I've always felt lik The service team at Maplewood Toyota is far above most. From the welcoming service team, to the mechanics, to the checkout team I've always felt like an individual customer. And a customer whose needs were met each time. A cut above the rest! More

Excellent experience I like the service center. It's very convenient for me. The people are friendly and I had a great experience. I appreciate not having to pay a dedu I like the service center. It's very convenient for me. The people are friendly and I had a great experience. I appreciate not having to pay a deductible. The Warranty is the way to go for me. More

Great experience overall Employees I met we’re both kind and helpful. They took time to explain any issues and made sure to answer any questions I had. Employees I met we’re both kind and helpful. They took time to explain any issues and made sure to answer any questions I had. More

Scheduled Maintenance Shawn explained the Scope of the 150k maintenance. As it turned out, I did have a cracking drive belt which was replaced during my visit, as well as o Shawn explained the Scope of the 150k maintenance. As it turned out, I did have a cracking drive belt which was replaced during my visit, as well as oil change and tire rotation. I am glad I came in, glad to be in and out in one hour, and glad they have convenient hours! I appreciate this service! More

Out Standing When I arrived they told me it would take 2 hours and they wrapped it up in less time. I needed a battery for my door opener and they gave me one for When I arrived they told me it would take 2 hours and they wrapped it up in less time. I needed a battery for my door opener and they gave me one for free. Thanks! More

Great, Courteous, Helpful, Quality Service Every time my wife and I take our 2012 plug-in Prius to Maplewood Toyota we leave very satisfied. Arranging for service is easy and pleasant. The serv Every time my wife and I take our 2012 plug-in Prius to Maplewood Toyota we leave very satisfied. Arranging for service is easy and pleasant. The service department staff are a pleasure to work with. They work with you to make sure both they and you understand the service to be undertaken that day. Maplewood has a very spacious and well-supplied waiting room. When the car's service is completed, they explain what was performed and what may need looking into at a future visit. They also help you set up your next scheduled maintenance. Paying your bill is handled by quick and friendly staff. We're usually out of the service department ahead of schedule. I recommend going here for quality care of you and your car. More