1,625 Reviews of Maplewood Toyota- Service Center
service Professional, personal, competent; I was thinking as I was waiting that customer service seems to often be a skill from the past but you guys were ex Professional, personal, competent; I was thinking as I was waiting that customer service seems to often be a skill from the past but you guys were excellent. This generates loyalty which is why I've bought 3 cars from you even though I live 60 miles away. More
Best Service I had my oil and filter changed plus the multi point check of everything. Joe told me it would take about an hour. One half hour later I was at the ca I had my oil and filter changed plus the multi point check of everything. Joe told me it would take about an hour. One half hour later I was at the cashiers’ counter paying the bill. The coffee is great with friendly people to help any place I went. The parts department quoted a price for Weathertec floor mats and were very helpful. Honesty and Integrity would describe my experience. I highly recommend Maplewood Toyota!! More
Rapid service and repair I was pleased that my Tundra was serviced and had a scheduled repair performed in a shorter time than I had expected. When I found out that I forgot m I was pleased that my Tundra was serviced and had a scheduled repair performed in a shorter time than I had expected. When I found out that I forgot my paperwork, J.K. responded to my email by sending me a copy. I am always treated well by the Maplewood Toyota staff during my visits. More
Great Service Department Maplewood Toyota does a great job in their service department. I’ve used other dealerships that have a Quick Lane option for routine service and the Maplewood Toyota does a great job in their service department. I’ve used other dealerships that have a Quick Lane option for routine service and they can’t come close to the level service I get at Maplewood Toyota. More
Oil change and tire rotate Was happy when I was able to talk with the person who checked me in for oil change about upgrade .Because now that my husband passed away I am in Was happy when I was able to talk with the person who checked me in for oil change about upgrade .Because now that my husband passed away I am in great shape for my 2017 rave 4 oil changes till I am at 44.000 miles no worries. More
Love this place! The Toyota service department is excellent! I had an appointment, I got in on time, they changed the oil and rotated tires, checked all the fluids. I The Toyota service department is excellent! I had an appointment, I got in on time, they changed the oil and rotated tires, checked all the fluids. I was in and out in about 45 minutes! More
awesome Dealership I had a rear bulb replaced in the service dept. Joshua Beaulieu changed it right in the service area and only charged me for the bulb. What more coul I had a rear bulb replaced in the service dept. Joshua Beaulieu changed it right in the service area and only charged me for the bulb. What more could you ask for plus I had a cup of coffee and a cookie!! This is superior service. Joshua was so kind and knowledgeable and you could tell he cared. I love Maplewood Toyota. More
Very good service Your staff kept working, probing and asking to make sure my needs were met. They didn't stop until they were sure they had solutions that would work w Your staff kept working, probing and asking to make sure my needs were met. They didn't stop until they were sure they had solutions that would work well. I was very impressed. Thank you! More
An Exceptional Dealership! After nine years of experience with MWT, I long ago learned that I could have complete confidence in their recommendations. They have never attempted After nine years of experience with MWT, I long ago learned that I could have complete confidence in their recommendations. They have never attempted to push unnecessary, or even marginally necessary, service. On the contrary, on several occasions, they discouraged me from spending unnecessary money. On a few occasions, I chose to delay recommended service and they were very understanding. They have always gone the 'extra mile' to make sure that I am a satisfied customer. Their trained service advisors are always pleasant and helpful. They try to thoroughly explain any diagnostic results in 'layman's terms', with much patience and understanding. Their location is not convenient to my home, but the drive is well worthwhile for my satisfaction and peace of mind. This is an exceptional dealership, beyond any others that I have encountered in my substantial lifetime! More
Walk-in Oil Change Greeted immediately and answered my questions professionally. We were back in our vehicle under one hour! Vehicle was washed and very clean! Thank you Greeted immediately and answered my questions professionally. We were back in our vehicle under one hour! Vehicle was washed and very clean! Thank you for your service. More