1,625 Reviews of Maplewood Toyota- Service Center
Experience, reliable and courteous Our Toyota vehicle rarely requires service, but this is the only place we would come for trusted product, service and care. We trust Maplewood Toyota Our Toyota vehicle rarely requires service, but this is the only place we would come for trusted product, service and care. We trust Maplewood Toyota and they continue to be trustworthy in both sales and service. More
Excellent Right from the extremely fair deal when I bought the car to the service I’ve received I can’t say enough about this dealership. All too often dealers Right from the extremely fair deal when I bought the car to the service I’ve received I can’t say enough about this dealership. All too often dealerships seem to be interested in getting more from your pockets than just that of the sale. Doesn’t seem to be true of Maplewood Toyota. They also seem to be able to remember you. The service writer recognizes me (I don’t go in frequently enough to warrant this) and every time I’m there the salesman (who sold me the car two years ago) knows me and greets me. Great organization. If your looking to buy or have your vehicle serviced I’d highly recommend them. More
Continues to build my trust Not crazy about the chat service but brought my Prius in and cost was fine and fair, and experience will bring me back. Even rental car experience was Not crazy about the chat service but brought my Prius in and cost was fine and fair, and experience will bring me back. Even rental car experience was better than I expected. More
Customer Service Excellent customer service! They inform along the way, and I never feel pressured into more than what is needed. I'm a devoted toyota customer, Maplew Excellent customer service! They inform along the way, and I never feel pressured into more than what is needed. I'm a devoted toyota customer, Maplewood is my preferred service location, cant go wrong! More
10 K Service Appt They did a great job and got me going on time. I would recommend this dealership for sales and service. Very happy with my Highlander except for the T They did a great job and got me going on time. I would recommend this dealership for sales and service. Very happy with my Highlander except for the Toyo factory tires. They are junk. More
Great service from Maplewood Toyota for my Lexus!! Visited a local Lexus dealer to ask about some routine service I knew I needed (tune-up & radiator service), they not only gave me a ridiculously long Visited a local Lexus dealer to ask about some routine service I knew I needed (tune-up & radiator service), they not only gave me a ridiculously long list of additional recommended services for my Lexus es350 that I had not asked for, but the service I knew I needed seemed priced very high - price for everything they recommended was literally in the thousands. I figured I would go to Maplewood Toyota given good experience in the past. Thank goodness I did ... Saved hundreds just on the few items I knew I needed. Confirmed other items were not actually required (e.g. changing tranny fluid since my tranny never should require this unless there is something diagnosed wrong with it - Lexus dealer tried to tell me that it is a routine service item that "should" be done). Also Lexus dealer wanted me to do my CV boots & clamp for $500 due to leaking grease from it, only to have M-Toyota tell me I just needed a new clamp - total came to $75, $425 less than if I would have went with the Lexus dealer recommended fix!!! Anyways, Maplewood Toyota provided honest service, done when promised, were very efficient, and great communication and reasonable pricing for a dealership. Moral of the story for me is unless it is a warranty/recall, to never go to Lexus dealer for my Lexus, instead go to a trusted Toyota dealership where they don't try to mark up there prices just because you are driving a premium brand and soak you for extra services that are not necessary - after all mechanically my Lexus is basically a Toyota Camry underneath. Thanks Nate and Team!!!! More
Once again, service is great and everyone very helpful! Service Dept. is always pleasant, helpful and thorough. It doesn't get better than that! I would buy another vehicle from them because service is very Service Dept. is always pleasant, helpful and thorough. It doesn't get better than that! I would buy another vehicle from them because service is very important. More
Efficient and friendly service. Workers were all respectful. Work was completely in a timely manner. I always appreciate the multi-inspection report given when service is completed Workers were all respectful. Work was completely in a timely manner. I always appreciate the multi-inspection report given when service is completed. Rain check (cold check) for car wash also appreciated. More
Great Service I always service my vehicle here. They always do what they promise. As with most dealers, prices can be higher. However, you'll never be disappoint I always service my vehicle here. They always do what they promise. As with most dealers, prices can be higher. However, you'll never be disappointed. More
Great service I've been very satisfied with their service. They explain things well and answer all my questions. They are very friendly and responsive. I would re I've been very satisfied with their service. They explain things well and answer all my questions. They are very friendly and responsive. I would recommend this dealership. More