1,625 Reviews of Maplewood Toyota- Service Center
High level of service Quality inspection--Noticed I had a nail in my right rear tire that was not repairable. They spend the extra time finding that which saved me a lot of Quality inspection--Noticed I had a nail in my right rear tire that was not repairable. They spend the extra time finding that which saved me a lot of time in the future. Great tire prices--I got a great deal. More
Awesome service Johnny and the entire service team kept me well informed and explained the work needed to fix my truck, and ensured it was completely fixed with no is Johnny and the entire service team kept me well informed and explained the work needed to fix my truck, and ensured it was completely fixed with no issues. The truck is perfect once again. More
Great Service - Dan - 4Runner Arrived at 7:45am for 7:50am service appointment to determine why engine light had come on. Was checked in immediately where problem was reviewed and Arrived at 7:45am for 7:50am service appointment to determine why engine light had come on. Was checked in immediately where problem was reviewed and paperwork initiated. I was told it would take an hour to hour and a half to analyze. By 8:00am I was having coffee and cookie. 9:15 JB came and notified me they had located the problem however car would not be available until around 3-4pm. He explained what the problem was, that it was under warranty and would be no cost to me, and offered a vehicle to use, also at no cost. I was on my way by 9:35 or so. The vehicle was ready later in the day but I was unable to return until the following morning, which was no problem. More
Friendly and efficient From the drive in service bay attendants to the employees behind the counter when you pick up your keys, there is a polite respect given to anyone who From the drive in service bay attendants to the employees behind the counter when you pick up your keys, there is a polite respect given to anyone who comes through the door. Every area I encountered was clean and well maintained. More
Service Team As always, a thorough, detailed yet balanced service support; not selling, just factual. I had tires rotated, all fluids checked and topped off, and o As always, a thorough, detailed yet balanced service support; not selling, just factual. I had tires rotated, all fluids checked and topped off, and overall checkup. Great team More
Well done The service of my two Toyotas is always done well and efficiently. The service reps are friendly and knowledgeable. I highly recommend the service a The service of my two Toyotas is always done well and efficiently. The service reps are friendly and knowledgeable. I highly recommend the service at this dealership. More
Great experience I put off doing routine service because it’s usually such a hassle, but not at Toyota! Arrived 15 minutes early, no problem! Very nice service guys. G I put off doing routine service because it’s usually such a hassle, but not at Toyota! Arrived 15 minutes early, no problem! Very nice service guys. Got my oil changed, tires rotated, license plate & bumper damage fixed, irritating dashboard reminder for service deleted & a car wash in less than 45 minutes! No charge!! Thank you Maplewood Toyota!!! 😁 More
Good service Rob was very helpful and helped us understand our options for service. We chose to repair certain items and to delay service on other items. Rob was very helpful and helped us understand our options for service. We chose to repair certain items and to delay service on other items. More
friendly and knowledgeable and looking out for the car owner I scheduled an oil change and finally got in there. Well, since I haven't owned a newer Toyota, I didn't realize I didn't have to do an oil change unt I scheduled an oil change and finally got in there. Well, since I haven't owned a newer Toyota, I didn't realize I didn't have to do an oil change until 10k miles or 1 year. I had a maintenance required light come on so I thought I was in trouble but luckily it was just reminding me to come in for 5k maintenance which was just a tire rotation. My service guy (Ryan D) saved me $40 yesterday. So friendly! I wouldn't go any where else. The receptionist was also very friendly. More
Headlight bulb repair We were able to make a last minute headlight bulb replacement and they were able to get us in immediately. It was quick and friendly service! We were able to make a last minute headlight bulb replacement and they were able to get us in immediately. It was quick and friendly service! More