1,625 Reviews of Maplewood Toyota- Service Center
Fantastic Honest Staff I have a Toyota dealership that is closer to me, but I use Maplewood Toyota because they can be trusted for honesty and professionalism. - my only com I have a Toyota dealership that is closer to me, but I use Maplewood Toyota because they can be trusted for honesty and professionalism. - my only complaint is that the cashier personnel tend to be a little unfriendly. More
I get great service here. My Prius has 210,000 miles and it keeps on ticking in part due to thoughtful service. The hours are great for me. My other cars from other dealers w My Prius has 210,000 miles and it keeps on ticking in part due to thoughtful service. The hours are great for me. My other cars from other dealers were so much harder to service due to challenging hours of operation. More
Service Appointment Once again, the service was exceptional. The staff is professional and welcoming. The technician pulled up my service record to ensure no services w Once again, the service was exceptional. The staff is professional and welcoming. The technician pulled up my service record to ensure no services were duplicated.. My car was ready within the time frame stated. I would not take my car anywhere else. More
Excellent Service As Always I brought my car in for the 15,000 mile check. I had to postpone for a couple of months because of a knee injury. I was concerned that I was getting t I brought my car in for the 15,000 mile check. I had to postpone for a couple of months because of a knee injury. I was concerned that I was getting too close to the last two checkups but the service agent scheduled the next one and told me that I'd be able to schedule the last one as well due to a 30-day grace period. The staff was friendly as always and the 15,000 mile check was completed well within the time promised. More
Professional and courteous service Professional and welcoming staging area in the entry garage. Courteous and prompt service. Comfortable waiting area with free refreshments. Gave me a Professional and welcoming staging area in the entry garage. Courteous and prompt service. Comfortable waiting area with free refreshments. Gave me a coupon discount for some of the required service even though I didn't have the coupon in hand. More
Service Appointment, Purchase Floor Mats The Service Department was very busy with cars lined up to enter. My appointment was for 11 a.m., but because of the line of cars waiting to enter th The Service Department was very busy with cars lined up to enter. My appointment was for 11 a.m., but because of the line of cars waiting to enter the Service Department, I was not signaled to drive in until 11:16.. The employees were all very friendly and hard working. I was not satisfied with the carpeted flour mats that were in the car when I bought it, because the car wash employees had difficulty cleaning them. So I bought rubber floor mats for the front of the car, which cost me $118.06. More
Tune Up The Service Dept. always does a thorough job. They're honest, straight forward, polite, fast & efficient. I wouldn't go anywhere else with my Avalon. The Service Dept. always does a thorough job. They're honest, straight forward, polite, fast & efficient. I wouldn't go anywhere else with my Avalon.. More
Excellent dealership in both sales and service! We have purchased and serviced our vehicles at Maplewood Toyota for over 15 years and have the greatest respect for the quality of their operations an We have purchased and serviced our vehicles at Maplewood Toyota for over 15 years and have the greatest respect for the quality of their operations and wonderful customer service. Thanks! More
Over the top service! They met their monetary estimate, beat the time estimate, and were thorough in explaining and carrying out the work. I could not ask for more. They met their monetary estimate, beat the time estimate, and were thorough in explaining and carrying out the work. I could not ask for more. More
Very Good Experience We didn't end up needing any repairs, but the service staff was able to determine that what was happening with our moonroof was not an problem, but no We didn't end up needing any repairs, but the service staff was able to determine that what was happening with our moonroof was not an problem, but normal operating procedure. More