1,625 Reviews of Maplewood Toyota- Service Center
Always impressed I drive across the metro to get my car serviced at Maplewood Toyota. I am treated with respect. I always get honest assessments regarding my vehicle a I drive across the metro to get my car serviced at Maplewood Toyota. I am treated with respect. I always get honest assessments regarding my vehicle and the employees are warm and friendly. I have purchased two vehicles and have been a customer for 20 years. More
Great service here! Every person I’ve worked with is so helpful! This has definitely NOT been my experience at most other dealerships! I will definitely be back! Every person I’ve worked with is so helpful! This has definitely NOT been my experience at most other dealerships! I will definitely be back! More
Understanding Service rep listened and took time to understand what issues we were experiencing with our vehicle. I love the easiness of driving right into the ser Service rep listened and took time to understand what issues we were experiencing with our vehicle. I love the easiness of driving right into the service garage. More
Quick and Easy AAA+, Scheduled around my availability and were ready when I got there. The crew was fast & efficient, polite and helpful. The waiting room was com AAA+, Scheduled around my availability and were ready when I got there. The crew was fast & efficient, polite and helpful. The waiting room was comfortable and accommodating. The costs were reasonable and as promised. After washing my car and rotating the tires for free, as they always do, I was on my way sooner than they said they would. THANKS White Bear Toyota, Nice Job, again! More
Prompt, courteous, thorough service I called about a walk-in appointment for an oil change and was invited to come immediately. On arrival I didn't have to wait for a service rep, got ch I called about a walk-in appointment for an oil change and was invited to come immediately. On arrival I didn't have to wait for a service rep, got checked in immediately, and had my car ready for me in less than an hour. Staff were friendly and courteous, and I'm very satisfied with the service perfomed on the vehicle. More
Great service, excellent communication! The service representative listened carefully, took care of my wheel balancing which turned out perfectly, clean facility, great cookies, nice wash fo The service representative listened carefully, took care of my wheel balancing which turned out perfectly, clean facility, great cookies, nice wash for vehicle, friendly service. More
Great service department! The check-in process is smooth and efficient. I was greeted several times by different employees. I told Wong Vue, the service advisor that checked The check-in process is smooth and efficient. I was greeted several times by different employees. I told Wong Vue, the service advisor that checked me in, that my "maintenance required" light had come on, and that I was having trouble pushing the release button on the back seat to lower it. He jumped in the back right away and solved the problem. All that was needed for this particular maintenance visit was tire rotation, and because I had purchased mine from this dealership, there was no charge. I had brought work to do, and waited there. It was a busy afternoon, I had not made an appointment, and I was out in about an hour. More
Prompt and Polite Joe did a great job of checking me in. The service was done in a timely manner and allowed me to proceed on time to me work. Joe did a great job of checking me in. The service was done in a timely manner and allowed me to proceed on time to me work. More
Bad news but positive outcome! Once again the check-in process was pleasant and thorough. Getting the bad news about our air conditioner condenser and the impact damage that had occ Once again the check-in process was pleasant and thorough. Getting the bad news about our air conditioner condenser and the impact damage that had occurred was not what we wanted to hear, but the advice and care we received made the news bearable. Like previous visits to Maplewood Toyota's Service Center, our needs were taken care of in a professional manner with courteous and caring technicians. Thankful even though misfortune happened to us. More
Consistently Excelent Servic Verify what work to do, gives an estimate of time, informs you if any delays, after work is completed covers what was done. Very good service. Verify what work to do, gives an estimate of time, informs you if any delays, after work is completed covers what was done. Very good service. More