1,625 Reviews of Maplewood Toyota- Service Center
Always Pleasant Even though appointments are available for routine service, I seldom am far enough ahead in my own schedule to take advantage of this opportunity. I Even though appointments are available for routine service, I seldom am far enough ahead in my own schedule to take advantage of this opportunity. I typically drive in, am met by a service representative, and get the car serviced while I work at one of the desks provided (with internet service) in the waiting room. I better add that I enjoy a (free) chocolate chip cookie, and (in the winter) a cup of hot chocolate. What's not to enjoy? More
Maplewood Toyota is the best service orginization ever I have never in my life been involved with as great of a service group as I have encountered at Maplewood Toyota. How do they do that? It is truly an I have never in my life been involved with as great of a service group as I have encountered at Maplewood Toyota. How do they do that? It is truly an amazing experience! More
GREAT SERVICE I have been dealing with this Toyota Dealership since 1986 and have purchased five Toyota Camry during this period 1990,1997,2003,2009 and 2017 and I I have been dealing with this Toyota Dealership since 1986 and have purchased five Toyota Camry during this period 1990,1997,2003,2009 and 2017 and I owned a 1984 Camry when I moved to Mn. This is the only Toyota dealership that has serviced my cars in all these year and I have always received nothing but excellent service from this dealership. More
Honest and cost effective I expected to pay much more for my replacement of 5 bulbs and vehicle inspection. I was like 30 bucks. That's why I use Maplewood Toyota for service a I expected to pay much more for my replacement of 5 bulbs and vehicle inspection. I was like 30 bucks. That's why I use Maplewood Toyota for service and our vehicle purchases. More
Super Customer Service Experience Many customers waiting to drive into the service department. Once I had my turn it was 15 minutes past my appointment and everyone was very apologetic Many customers waiting to drive into the service department. Once I had my turn it was 15 minutes past my appointment and everyone was very apologetic and said they would do everything they could to get my vehicle completed at the predetermined time and they did. Very good first experience. Unfortunately I did not remember any of the 3 people that talked with me so I marked Rick who was awesome when working with us to purchase our Highlander. More
Car making noise My car was making a noise and felt off. I didnt have an appointment and stopped by to get it checked out. They fixed it within two hours very cheaply. My car was making a noise and felt off. I didnt have an appointment and stopped by to get it checked out. They fixed it within two hours very cheaply. I just needed a tire rotation and alignment. I never feel they are ripping me off. It made me feel better knowing my car is running well before vacation. More
oil change. I called had no appt .they said walk ins about 1 to 2 hrs wait.o my goodness less then 1 hr and 10.min so ready and done so good. love this place. I called had no appt .they said walk ins about 1 to 2 hrs wait.o my goodness less then 1 hr and 10.min so ready and done so good. love this place. More
Pleasant and Efficient The group at Maplewood Toyota got my oil change, tire rotation, and inspection done in a hurry despite the very busy line-up of cars. Each person was The group at Maplewood Toyota got my oil change, tire rotation, and inspection done in a hurry despite the very busy line-up of cars. Each person was very pleasant and made sure everything done was clearly explained at the end of the visit. More
Why would anyone choose to go anywhere else? Really, why? I have been in the Twin Cities for twenty years and in that time have visited service centers that were good, or bad, or just indifferent. Maplewood T I have been in the Twin Cities for twenty years and in that time have visited service centers that were good, or bad, or just indifferent. Maplewood Toyota provides, and even surpasses five star service from the moment you step out of your vehicle to the time a technician explains what has been done to the vehicle and why. In my case, on two occasions the service agent has added the phrase, "No charge for the service today". Wow! Five stars indeed. More
Timely Service Service was completed in less time than they had predicted. Employees were courteous & showed "good bedside manners". Sale price was less than two i Service was completed in less time than they had predicted. Employees were courteous & showed "good bedside manners". Sale price was less than two independent shops had quoted for me. More