Back

Maplewood Toyota- Service Center

Maplewood, MN

not yet
rated
1,625 Reviews

1,625 Reviews of Maplewood Toyota- Service Center

Sort by
April 06, 2019

Battery replacement The battery in our 2012 Highlander was acting up so we brought our vehicle into Maplewood Toyota for service shortly after they opened on a Saturday m More

by toyotafamily21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
It was a team effort!
Apr 08, 2019 -

Maplewood Toyota responded

Thank you for taking the time to write a review! We are so glad you had a pleasant experience at our dealership and that all your needs were handled in an appropriate time. Please let us know if there's anything else that you need and we hope to see you again soon! Russ Bestler, Service Director

April 05, 2019

great service visit Brought my rav in for service and David Yang was thee person I dealt with. He was pleasant, helpful and thoroughly professional. He answered every que More

by sondou%
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yang
Apr 05, 2019 -

Maplewood Toyota responded

Thank you so much for taking the time to write a review! Your kind words truly mean the world to us. We're so glad you had a wonderful experience during your service visit and happy to hear how helpful David was. All the best for now and we hope to see you again soon! Russ Bestler, Service Director

April 04, 2019

Jeff, the service rep. was great! I had a deadline to make When I arrived, I told the service Rep, Jeff, that I had to relieve my wife's caregiver (she has Alzheimer's) by a certain time & could not leave my R More

by The WEb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Apr 05, 2019 -

Maplewood Toyota responded

Thank you so much for the kind words about Jeff and our dealership as a whole! We are so glad you had such a positive experience with our service department and we were able to accommodate your schedule to bring the car in. Please let us know if we can help in any way and we look forward to seeing you again for your next appointment! Russ Bestler, Service Director

April 01, 2019

Timely professional experience Brouht my 2010 Matrix in for takata passenger air bag recall service. scheduling was easy, they were able to fit me in the same week i called. Added c More

by Fj fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stroik
Apr 01, 2019 -

Maplewood Toyota responded

Thank you so much for your outstanding review of our service center. We strive each and every day to deliver our truly exceptional customer service across the board and we’re so pleased that it was so well received. If you need anything else more down the road, just know that our truly exceptional team will be ready for you. All the best for now! Russ Bestler, Service Director

April 01, 2019

2000 Sienna Maintenance I trust Maplewood Toyota to take care of my 2000 Sienna, 273,000 miles. They let me know what needs to be done to keep me safely on the road. And it More

by Liz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Bestler
Apr 01, 2019 -

Maplewood Toyota responded

Liz, it's customer like you that truly make it all worth it. Thanks so much for the kind words about our service department and Tom! We will pass along the kind words! All the best for now. Russ Bestler, Service Director

March 30, 2019

Maplewood Toyota's consistent and excellent service. I always receive reasonably priced, efficient, courteous and honest service from Maplewood Toyota. I have been to the dealership for service countles More

by Highlander#2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Grundhauser: He provided excellent service and great communication. , Russ Bestler
March 29, 2019

Trusted Help and Service Excellent diagnosis of problem on our 2004 Camry LE. Tires out of balance. You service both our Toyotas. We have a 2015 RAV4 we also bought from More

by Seafarer62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ehlenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2019

Awesome work! Great everything! Service Technician JP has made my beloved Toyota Sienna run quieter, more smoothly and more powerfully than ever! Thank you for your More

by 3Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP, Nathan McDaniels
March 28, 2019

True to their word I Bought this sweet used SUV and the auto tailgate bar clunked. salesman said "We'll order a part and fix the clunk". I sais ok and did not think abou More

by Angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T. Moreno - super nice and gets things done
March 28, 2019

Great service department Great people. Great service. Great experience. Very busy, so Bones got us a shuttle to a good restaurant. By the time we were done eating, the car More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Jones, Richard " Bones" Roeser