Maplewood Toyota- Service Center

Always Kind Always looking out for me, making sure that I understand what they are going to do, what they can do, and what they recommend. Always so prompt and ki Always looking out for me, making sure that I understand what they are going to do, what they can do, and what they recommend. Always so prompt and kind. The mechanic did an amazing job. All in all, always a fantastic experience. The cashiers were kind as well. More

25 years I've been bringing my cars to Maplewood Toyota for 25 years for service. Always a positive experience! I will continue to do so for many more years. I've been bringing my cars to Maplewood Toyota for 25 years for service. Always a positive experience! I will continue to do so for many more years. More

Windshield Wipers: When Small Things are so important My windshield wipers broke in the middle of torrential rain getting on the freeway one night. Thankfully, I made it to safety and waited out the storm My windshield wipers broke in the middle of torrential rain getting on the freeway one night. Thankfully, I made it to safety and waited out the storm. Though it was late, I knew that Maplewood Toyota would still be open and help me with their repair and replacement as I did NOT want to drive around without them. Cheng was so kind and helpful, even making sure I utilized a current promotion. I think they were repaired and I was on my way in less than 15 minutes, with their asking if I was sure I was okay. I so appreciated their care and quick service after such a stressful event. Thank you, Toyota Maplewood! More

Great Service All repairs were done early. I received free rental car during repairs. Very nice staff in all departments. Will always come back to Maplewood Toyo All repairs were done early. I received free rental car during repairs. Very nice staff in all departments. Will always come back to Maplewood Toyota More

Great service Got new struts and springs put on, along with new tires. The service staff was very helpful and did a great job with the repair. Got new struts and springs put on, along with new tires. The service staff was very helpful and did a great job with the repair. More

Perfect Experience! I buy my cars at Maplewood Toyota because they stand behind their product. I recently purchased a 2010 Tundra and the engine light came on after the p I buy my cars at Maplewood Toyota because they stand behind their product. I recently purchased a 2010 Tundra and the engine light came on after the purchase. Cody in the service department worked with Rick from Sales and Russ Bestler to make sure I was completely taken care of. The engine issue turned out to be major and they took care of it. I was NOT charged a dime for the work or parts. Show me another dealership that takes that takes care of its customer like that. I am completely blown away by their commitment to customer service. I was already a very loyal customer, now I'm making it my mission to spread the word about Maplewood Toyota to everyone I know. Thank you ALL for the great experience. More

Excellent maintenance service I have always been impressed with the level of service with the maintenance team at Maplewood Toyota. Typically I am met by Wong and Melissa lately. B I have always been impressed with the level of service with the maintenance team at Maplewood Toyota. Typically I am met by Wong and Melissa lately. Both are well-spoken, accommodating, friendly, and helpful. Their positive attitudes are infectious. If there is a way to recognize them, please considering doing so. I have interacted with them on more than several occasions and I can assure you, they are wonderful ambassadors to your dealership. I especially enjoy the later service hours since I cannot attend maintenance appointments during the day. More

Service Exceeds My Expectations This dealership and service center is extremely busy no matter when you decide to go. I have learned over the years to make an appointment for a simp This dealership and service center is extremely busy no matter when you decide to go. I have learned over the years to make an appointment for a simple oil change, otherwise you could wait for hours. I have been a happy Toyota owner with two Toyota vehicles for the past 20 years. There have been times I have waited up to 2 hours even with an appointment. Well............... this time was different. I had an appointment for 1:30, my service advisor was Ryan Dorsey. I was there on time and Ryan said it would be about an hour to complete. I chuckled and said "ya right". I was shocked and pleasantly surprised, they were done in about 45 minutes. I was blown away....... Awesome!! More

Light Fix Service was above and beyond. The part that was needed to fix my light was broken on arrival so the fix could not be completed on the scheduled day. T Service was above and beyond. The part that was needed to fix my light was broken on arrival so the fix could not be completed on the scheduled day. They had a new part sent overnight and completed the work by the next morning so we could leave for an out of town trip. Really appreciate the rental car as well. More

General maintenance I bought my car at maplewood Toyota. It is always a pleasant experience bringing my vehicle in for maintenance. Very friendly crew, makes you feel w I bought my car at maplewood Toyota. It is always a pleasant experience bringing my vehicle in for maintenance. Very friendly crew, makes you feel welcome and comfortable. More