1,625 Reviews of Maplewood Toyota- Service Center
Fast & friendly service I came in without an appointment for 5000 mi service. I was cordially greeted & checked in quickly. An hour later I was given a.report about my car an I came in without an appointment for 5000 mi service. I was cordially greeted & checked in quickly. An hour later I was given a.report about my car and was out 10 minutes later. More
Tires Maplewood Toyota provided 4 Yokohoma tires that fit my Prius. The cost was comparable to Costco, and comes with the added bonus of a free rotation at Maplewood Toyota provided 4 Yokohoma tires that fit my Prius. The cost was comparable to Costco, and comes with the added bonus of a free rotation at every oil change. Service was good and they had my car ready to go at the stated time. The service reps are very god at recommending added services such as wheel alignment and I appreciate this because I might otherwise forget. More
Another positive experience Took new Highlander in because of faulty speaker. They couldn't detect the issue at first but kept working on it until it was resolved. High level of Took new Highlander in because of faulty speaker. They couldn't detect the issue at first but kept working on it until it was resolved. High level of confidence in the mechanics. Only negative was they forgot to call when it was done so make pickup less convenient timing. More
First service for Highlander outstanding Prompt check in and registration. Good communication about length of time expected to take for job. Comfortable waiting room. Easy checkout. Overall a Prompt check in and registration. Good communication about length of time expected to take for job. Comfortable waiting room. Easy checkout. Overall a pleasant service experience. More
Outstanding Service Having set up an appointment the staff in the service department were ready for me when I arrived. We reviewed my reason for coming in that day, made Having set up an appointment the staff in the service department were ready for me when I arrived. We reviewed my reason for coming in that day, made some suggestions that I should consider and gave me an estimate on the amount of time they would need. Half way through the wait period I was approached by the service tech to discuss what they had found and what could be done to correct the issues. I agreed to the work and was told how long it would take. Needless to say the work was completed ahead of time. the service tech reviewed what was done and the results, what I could expect and the final price. Everything went well and I was on my way in less time than I had anticipated. A great job taking care of my vehicle's needs. More
Service battery Solved my problem quickly even though I didn’t have an appointment. Problem was diagnosed quickly and options were presented clearly along with costs. Solved my problem quickly even though I didn’t have an appointment. Problem was diagnosed quickly and options were presented clearly along with costs. Although he did not mention labor charge when presenting cost of new battery. More
Great Service I received great service from Chris Taylor, Service Advisor, and his team. I also had a question answered very professionally answered by Glenn in th I received great service from Chris Taylor, Service Advisor, and his team. I also had a question answered very professionally answered by Glenn in the parts department. All in all, a very positive experience today at Maplewood Toyota. More
Service for my Corolla The service staff was helpful, able to schedule an appointment sooner than I had planned. They explained the service in detail and were able to answer The service staff was helpful, able to schedule an appointment sooner than I had planned. They explained the service in detail and were able to answer all my questions about the car. The efficiency of the experience was the best. More
Unexplained Sound -Tires or Suspension - Invoice 1272529 My 2013 FRS has served me well, but I've heard an unexplainable noise every once in while recently while traveling at 50+ mph. I asked that the tires My 2013 FRS has served me well, but I've heard an unexplainable noise every once in while recently while traveling at 50+ mph. I asked that the tires & suspension be checked for obvious issues. The car has 57,000 mi, and the tires are about 1 yr (10,000) mi. old. Nothing was found, so I can relax More
Great service I was very happy with the service. They were really busy, but still finished my Sienna in a timely manner. I was very very mpressed! I was very happy with the service. They were really busy, but still finished my Sienna in a timely manner. I was very very mpressed! More