1,625 Reviews of Maplewood Toyota- Service Center
Nate in Service made our repairs a dream, not a nightmare! In October 2017, Maplewood Toyota replaced our Camry's water pump & serpentine belt. We also had the spark plugs replaced in advance of the recommende In October 2017, Maplewood Toyota replaced our Camry's water pump & serpentine belt. We also had the spark plugs replaced in advance of the recommended maintenance schedule. A mere 18 miles after this 2017 maintenance, the car had problems starting!!!!!!! As we had a newer battery(Maplewood Toyota), we assumed we needed a NEW starter. We decided that we'd put off the $500 repair. Our Camry sat in our garage until Oct. 25th, 2018.. Thanks to Nate's taking me seriously, He ordered a starter before our appointment. He was a very clear communicator, explaining that they would diagnosis it before, of course! He also explained the warranty of the tires we purchased @ Maplewood Toyota less than 2 years before. We had 3 flat tires!!! Nate clearly explained about why the tires had deflated. We appreciate that Nate was 100% HONEST with us! !!!!!! Thanks to Nate we'll be back! More
Anxious Toyota owner - brake job? I heard some squeaking from my brakes for the past week (2012 Tacoma with about 54,000 miles) and took it to Maplewood Toyota to have it check out. I I heard some squeaking from my brakes for the past week (2012 Tacoma with about 54,000 miles) and took it to Maplewood Toyota to have it check out. I didn't want any issues as i was driving it to my daughters in Wisconsin in a week. They checked out the brakes, found not issues and told me that the squeaking can sometimes occur during damp weather. There was not cost!! Over the past four to five years I've have had two Priuses and two Tacomas serviced at Maplewood Toyota and always found them do excellent work, to be customer focused, and to be cost competitive. 5 stars all around More
Popped in to get a headlight bulb. It was installed while I I popped in to get a bulb for my left headlight. It was installed while I was in the que. I paid for it and was out in less than 20 minutes. GREAT SER I popped in to get a bulb for my left headlight. It was installed while I was in the que. I paid for it and was out in less than 20 minutes. GREAT SERVICE. The bulb..$40. Way more than I expected. At least there was no labor charge. More
Good service I bought my Rav4 from Maplwood Toyota and have had all routine service performed there. Other than the occasional 90 minute wait for an oil change I I bought my Rav4 from Maplwood Toyota and have had all routine service performed there. Other than the occasional 90 minute wait for an oil change I have had excellent service and low pressure from staff to perform additional repairs or maintenance. The waiting room is clean, comfortable and has wifi. Al, the shuttle driver, was a nice companion when he drove me to my workplace when I recently had service and tires installed on my car. More
Service Everything was done that was promised. What was done was explained clearly and to my satisfaction. I've always had great service from Maplewood Toy Everything was done that was promised. What was done was explained clearly and to my satisfaction. I've always had great service from Maplewood Toyota More
my car was acting strange and so I brought it in They checked everything and found nothing but still I have Peace of Mind about it...it is an older mini van and Maplewood toyota has been its only ser They checked everything and found nothing but still I have Peace of Mind about it...it is an older mini van and Maplewood toyota has been its only service place... More
Efficient and easy Drove in without an appointment and the staff was very friendly and thorough when checking me in. Completed the work in a minimal amount of time. Drove in without an appointment and the staff was very friendly and thorough when checking me in. Completed the work in a minimal amount of time. More
Cleared up the problem with the power steering on my Celica. The power steering on my 'vintage' Celica was not working - very stiff and a little jerky. I feared an expensive repair. The technician diagnosed the The power steering on my 'vintage' Celica was not working - very stiff and a little jerky. I feared an expensive repair. The technician diagnosed the problem as the steering 'knuckle' was corroded ( from being in storage over the summer). He cleaned it up, lube'd it, and flexed it. It was working near normally when I left and it has steadily improved as I have driven it to a 'normal' state. No new parts, no labor costs. I am most pleased. Thanks to all that helped with this. More
Excellent service in every department at Maplewood Toyota The service department is efficient, does great work and goes out of their way to accommodate my schedule. Thanks! And I appreciate that my salesperso The service department is efficient, does great work and goes out of their way to accommodate my schedule. Thanks! And I appreciate that my salesperson remembers my name and takes the time to talk to me any time he sees me in the waiting area. Jay is personal AND helpful and has taken time to send me info about cars and trucks in your inventory when I've called. My family has purchased or leased 8 Toyotas so far from you and I'm sure we'll add to that number soon! More
Friendly, helpful, informed staff at the service desk! Loved the individualized attention at the service desk and from the mechanic in charge of our case. Friendly, helpful, and efficient! Kudos to the te Loved the individualized attention at the service desk and from the mechanic in charge of our case. Friendly, helpful, and efficient! Kudos to the team. More