1,625 Reviews of Maplewood Toyota- Service Center
courteous and prompt I always have had excellent service with the people in Service. The timeliness and price are a plus. And the recommendations are valued. I will be b I always have had excellent service with the people in Service. The timeliness and price are a plus. And the recommendations are valued. I will be back for sure!!!! More
Excellant! Very efficient & speedy!! Coming to dealer for work may cost a little more BUT you know its correct parts & done right! No worries on work! Maplewood Very efficient & speedy!! Coming to dealer for work may cost a little more BUT you know its correct parts & done right! No worries on work! Maplewood Toyota is A plus plus! More
Last minute assistance! I had a a tire blow out as a result of hitting a curb. I got in as "walk in" I was met by friendly service staff person-Cody. In addition to a new tir I had a a tire blow out as a result of hitting a curb. I got in as "walk in" I was met by friendly service staff person-Cody. In addition to a new tire (I went ahead and bought four)I had oil changed, air filter replaced, alignment checked. I was afforded a shuttle ride to Costco to kill time and make more efficient my busy day. Staff at Toyota were professional, informative, kind. The waiting room area was clean, and I always appreciate the wifi there. All in all, a decent day thought one I had not planned for but was accommodated. More
Appreciate honest cost effective service. In recent decades, we have owned five Toyota cars, each regularly serviced at Maplewood. We appreciate the excellent and trusted service department. I In recent decades, we have owned five Toyota cars, each regularly serviced at Maplewood. We appreciate the excellent and trusted service department. I am now in my 70's and others describe me a frugal. We bought three of these Toyotas new from Maplewood, and I believe we paid a fair and reasonable. We might still have the first two of our five Toyotas, though three have been in accidents deemed to be an insurance losses: two deer encounters, and the third worthy being described, a 2010 Prius. My wife was driving alone at nighttime and was rear-ended by a semi going 70 on an interstate. The grill of the semi ended up in the back seat of the Prius as the car was then pushed further along the highway. Thankfully, she walked away from the accident scene! I thank Toyota for her miraculous protection More
routine maintenance for 2018 AV4 The staff is friendly, courteous and efficient. The service was completed faster than promised. The waiting area is clean and comfortable. The servi The staff is friendly, courteous and efficient. The service was completed faster than promised. The waiting area is clean and comfortable. The service writer explained all work completed. More
Never had a bad experience. Been going for years. Service team is friendly, straight-forward, honest, helpful. Service area is always clean. Calm waiting area with WIFI, T.V.'s. Great coffee! Clean Service team is friendly, straight-forward, honest, helpful. Service area is always clean. Calm waiting area with WIFI, T.V.'s. Great coffee! Clean bathrooms. More
Came in for an oil change. They were a very friendly and accommodating personnel group working in a very busy environment. Work was done in less than an hour, less than the tim They were a very friendly and accommodating personnel group working in a very busy environment. Work was done in less than an hour, less than the time quoted me. More
Great Visit! I’ve gone to this dealership for service for 14 years ever since I bought my RAV4 there. I just stopped by this week to have my fluids checked before I’ve gone to this dealership for service for 14 years ever since I bought my RAV4 there. I just stopped by this week to have my fluids checked before winter since I wasn’t due for a regular service appt until January. I couldn’t believe how thorough they were even though I was there without an appointment and just asking for a quick “free” check on fluid levels. They checked things I didn’t even ask for! I was very impressed! More
Thanks for outstanding customer service! Despite arriving toward the end of everyone’s shift after my own long day at work, staff were thorough, efficient, and helpful in answering questions Despite arriving toward the end of everyone’s shift after my own long day at work, staff were thorough, efficient, and helpful in answering questions and meeting my expectations and more! More
Mile maintenance Thanks Melissa for explaining in detail all my options for 30,000 mile check up --I appreciated you asking your technician to manually check the diff. Thanks Melissa for explaining in detail all my options for 30,000 mile check up --I appreciated you asking your technician to manually check the diff. oil and thanks for discount coupon on my service last night . I loved the 9;20pm appt. time --allowed me to get home from work and take care of a few things before I arrived. I really liked that you helped me order runner boards and cross boards for my 4 runner and you also took the time to tell me when they would arrive and how much cost + installation would be so i wouldnt be surprised by final cost and even told me about rental car option for the day in order to have all that installed. Great service Melissa and rest of your team --thats why i bring my vehicle to Maplewood Toyota! Paull Rukavina More