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Maplewood Toyota- Service Center

Maplewood, MN

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1,625 Reviews

1,625 Reviews of Maplewood Toyota- Service Center

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August 28, 2019

Best Service Anywhere! My recent service at Maplewood Toyota was exceptional as always. Some auto owners don't like to use dealerships for service but Maplewood Toyota is so More

by DiscriminatingDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stroik
Aug 29, 2019 -

Maplewood Toyota responded

Thank you so much for this incredibly review! It is customers like you that truly make it all worth it! Please let us know if there's anything else we can do for you and we hope to see you again soon! All the best for now! Tom Beedy, General Sales Manager

July 24, 2019

Long waits for service every time I have been in for service the wait has been at least 2 hours and up to 5 hours for just oil changes. I like the quality of Toyota but I w More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Dalgaard
Jul 25, 2019 -

Maplewood Toyota responded

Bob, we regret to hear you weren't happy with your wait time during a service visit. We strive to provide the best customer service possible and are sorry to hear that wasn't the case this time around. Please reach out to me directly to discuss this further: Tom Beedy, General Sales Manager, tbeedy@maplewoodtoyota.com

June 03, 2019

Fast service! I went in for oil change and got done really quick than expected. I will be back again when my next service is due. Highly recommended! More

by Elvis
Recommend Dealer
Yes
Employees Worked With
Bill Dalgaard
Jun 03, 2019 -

Maplewood Toyota responded

Thank you so much for the 5-star review, Elvis! We are so glad to hear you had such a great experience with our service department. Please let us know if there's anything else we can do for you and we hope to see you again soon! All the best for now! Bill Dalgaard, Service and Parts Director

April 22, 2019

Oil change Apr 5 19 Do a great job with service, drive right in at scheduled time and you are in and out of there in one hour. Same as my first visit a few months ago. Co More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Dalgaard
Apr 22, 2019 -

Maplewood Toyota responded

Laura, we are so glad you had such a positive experience with our service department! We strive to provide the best customer service possible and are so glad it comes through! Please know we will be here if there's anything else you need! Russ Bestler, Service Director

April 13, 2019

Great Service Every Time I have been taking my Toyotas to Maplewood Toyota since 2002. I purchased a used Toyota Camry and had it serviced there until I replaced it with a 200 More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember who helped me out.
Apr 15, 2019 -

Maplewood Toyota responded

Sandy, we are so beyond humbled to hear that you have been coming to us since 2002! It means the world to us that we have been able to provide such quality service and we appreciate you being such a loyal customer with us! Please know that we will continue to be here if you ever need anything. Russ Bestler, Service Director

April 13, 2019

Professional service These days, when most calls we make to "customer service" are answered by several layers of inhuman computerized menus which offer no service whatsoev More

by GuzzleBegone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pa Yang
Apr 15, 2019 -

Maplewood Toyota responded

Thank you for taking the time to give us such a wonderful review! We strive to provide the best customer service and so glad to see it comes through in that way. Please don't hesitate to reach out if there's anything else we can do for you! Tom Beedy, General Sales Manager

April 12, 2019

Excellent Customer Service Ryan was wonderful! He listened and fulfilled my requests. The service was completed 30 minutes sooner then expected. The waiting area was comfortabl More

by M & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan (in the service area)
Apr 12, 2019 -

Maplewood Toyota responded

Your truly kind words about our dealership mean the world to us! We're glad we were able to provide service in a timely manner and are happy to hear how helpful Ryan was. We will be sure to pass along the compliments. Please let us know if we can help in any other way. Russ Bestler, Service Director

April 10, 2019

Fast and accurate Very fast service and a detailed review of what was done. Great service! No issues with my car and they even checked for recalls. Nice. More

by georgecolburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Bestler
Apr 11, 2019 -

Maplewood Toyota responded

George, your incredibly kind words mean the world to us. We are so happy you had such a great service visit and that everything was done in a timely manner. Let us know if you need anything else and we hope to see you again soon! Russ Bestler, Service Director

April 09, 2019

Professional staff Staff was very professional from the moment I walked in until I left 45 min later. Very efficient. In and out in less time than they predicted . More

by Bluetango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember any names
Apr 10, 2019 -

Maplewood Toyota responded

Thank you for the 4 star review of our dealership! It's great to hear you were able to get everything done with a short waiting period. Please let us know if there is anything we can do next time to improve your experience and earn a 5 star review. Russ Bestler, Service Director

April 06, 2019

Quick Response and Full Service Toyota of Maplewood is an amazingly busy place, often the place appears full. Yet staff responds fast, answers questions, and explains with as much de More

by rdsdesk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember names.
Apr 08, 2019 -

Maplewood Toyota responded

Thank you for the outstanding review of our dealership! We strive each and every day to deliver our truly exceptional customer service across the board and we’re so pleased that it was so well received. If you need anything else more down the road, just know that our truly exceptional team will be ready for you. All the best for now! Russ Bestler, Service Director