1,625 Reviews of Maplewood Toyota- Service Center
Experience at the Service Deparment I owned a Camry a few years back and always used Maplewood Toyota. I now have a Lexus SUV and continue to have Maplewood Toyota service this car also I owned a Camry a few years back and always used Maplewood Toyota. I now have a Lexus SUV and continue to have Maplewood Toyota service this car also. The customer service is absolutely great and honest. I just can't say enough about them. I would totally trust my 85 year old mother to be taken care of by Maplewood Toyota with her car, and that says it all. Keep up the great work. More
Clear and fair explanation It was refreshing to be treated well and have all my questions answered in a clear, concise manner. All services were performed as stated, additional It was refreshing to be treated well and have all my questions answered in a clear, concise manner. All services were performed as stated, additional offers were explained with pros and cons of accepting the offer, and we were able to be easily shuttled around during the service time. More
Replace blinker Stopped in without an appointment to replace burnt out rear blinker, I was able to get in immediately and was completed within the hour. Every detail Stopped in without an appointment to replace burnt out rear blinker, I was able to get in immediately and was completed within the hour. Every detail was explained. More
A "PERFECT" experience! Cody Boderman was exceptional! He was knowledgeable, clear, precise yet patient and respectful as he explained items. The communication was perfect Cody Boderman was exceptional! He was knowledgeable, clear, precise yet patient and respectful as he explained items. The communication was perfect for my very busy life....He was respectful of this also. Thank you! More
As always, great service I have been going to Maplewood Toyota for many years because they provide consistently excellent service every time. They never rush but get the work I have been going to Maplewood Toyota for many years because they provide consistently excellent service every time. They never rush but get the work done quickly and explain everything clearly. More
Tire pressure light on Pressure light was on and upon checking a nail was found and was told it could not be repaired. I had recently purchased new tires and was concerned Pressure light was on and upon checking a nail was found and was told it could not be repaired. I had recently purchased new tires and was concerned about having to purchase an additional tire. Wong checked into it and found it was still covered by warranty and there would be no charge! Was replaced and ready to be picked up earlier than expected. Service was friendly and professional. More
Service Excellent, had my front disc brakes replaced at 94,000 miles. I thought that was pretty good,,,service said my back shoe brakes were fine and did not Excellent, had my front disc brakes replaced at 94,000 miles. I thought that was pretty good,,,service said my back shoe brakes were fine and did not need to be replaced...say HI to Andy Hultcher. Gary Erickson More
Toyota Highlander routine service The service was thorough and as advertised. I showed up at noon for a 12:00 appointment and the vehicle was finished in just over an hour. They were The service was thorough and as advertised. I showed up at noon for a 12:00 appointment and the vehicle was finished in just over an hour. They were polite and when over the things covered by their service thoroughly. More
Tire repair The check in staff were very courteous, figured out my issue and gave me options for repair which was completed in a timely manner, which was greatly The check in staff were very courteous, figured out my issue and gave me options for repair which was completed in a timely manner, which was greatly appreciated. More
Treated like a valuable customer! Routine service this time. Good up front communication & after the work was complete! Vehicle wash was much appreciated After the oil change & tire ro Routine service this time. Good up front communication & after the work was complete! Vehicle wash was much appreciated After the oil change & tire rotation. Vehicles were quickly moved to allow me to enter the garage. More