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1,625 Reviews of Maplewood Toyota- Service Center
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March 06, 2014
Always have been happy with sales and service at Maplewood Toyota. I have been going there since 1997 when I bought a 1998 Avalon and was very pleased with the experience. In 2007 I bought a 2008 Maplewood Toyota. I have been going there since 1997 when I bought a 1998 Avalon and was very pleased with the experience. In 2007 I bought a 2008 Avalon and again was very happy with the sales department and always with the service department. Every time I bring my care in for maintenance I am greeted by the friendly service staff and they answer any questions I may have. Work is done in a timely manner and they let you know if they notice anything that might need attention in the near future. I often recommend this dealership to anyone that may be looking to purchase a vehicle. Linda Nelson More
by Gusfershort
Employees Worked With
Bill Delgaard, Russ Bestler
July 02, 2013
I had emailed my concern directly to both of service manager and general managers, but they simply ignore my request. I would say poor customer services. manager and general managers, but they simply ignore my request. I would say poor customer services. More
by toyotalover2010
Employees Worked With
Both of services manager and general manager
September 06, 2012
I took my scion in for the second time because of a brake-noise. It is there today 9.6.12 and I talked to a tech just a while ago. A consistent growling noise as I drive slowly and come to a stop. brake-noise. It is there today 9.6.12 and I talked to a tech just a while ago. A consistent growling noise as I drive slowly and come to a stop. The noise has been there but very slight since around 35 000 miles. I had the brake pads replaced and the rotors turned about 10 000 miles ago. The car now is going on 58 000 miles. I don't believe that the pads or rotors is the cause but the techs are not able to reproduce the noise and suggests replacing the pads and turning the rotors. So I ask if they will warranty that this particular noise will go away if I spend an additional $ 350.00 plus tax in addition to the $ 1695.00 I have already spent for my extended warranty the answer is no. I would like for: A: the techs to be able to reproduce what I hear every day B: Tell me that $ 2000.00 plus of warranty and additional service in to a 5 year old scion with less than 60 000 miles should be able to guarantee that I do not have to live with this particular brake noise any more. Thank You for your attention. More
by orstadius
Employees Worked With
not sure
August 19, 2011
After a questionable first visit , this out fit made every effort to ensure that my truck was taken care of. I give these guys and gals two thumbs up. Thanks for the great work!! every effort to ensure that my truck was taken care of. I give these guys and gals two thumbs up. Thanks for the great work!! More
by Vhsookhai
Employees Worked With
Jeff, Russ Bestler
