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1,626 Reviews of Maplewood Toyota- Service Center
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August 29, 2015
Lost keys, check engine light after tire rotation? Brought my car in for simple tire rotation service. Waited for two hours, was told the tech lost my keys in another customers car. Was put in a rental Brought my car in for simple tire rotation service. Waited for two hours, was told the tech lost my keys in another customers car. Was put in a rental whilst they fumbled on the key situation. Got my keys back when the mystery man returned them after he found them in his car. Dealer says the guy is okay, but don't know who he is, that's a little unsetteling. Started the car, the radio was cranked way up to death metal, real nice touch Maplehood Toyota... Drove the car home, all of 3 miles. The next time the car was driven, the engine light came on and the dash was flashing S4, whatever that means. Still waiting for resolution on the matter. Was told that the gas cap was loose, and that was causing the codes. Toyota gave me free service for the first 25k to sell their service department - big swing and a miss. The service manager wouldn't even acknowledge how badly losing someone's keys was. More
by CAMRYGUY
July 18, 2015
2012 Corolla ABS and Trac Lite Hi Andy, Thank You so much for what you did for Linda and I. We really appreciate what a great favor you did to help us out. We are very greatful Hi Andy, Thank You so much for what you did for Linda and I. We really appreciate what a great favor you did to help us out. We are very greatful to have such a great manager to work for Maplewood Toyota. Thanks again Ronald and Linda Traen More
by rtraen
Employees Worked With
Other Employees :
Andy Russell Manager for Service, Todd Hubbard
January 28, 2015
great services Yee Vue was a awesome salesman. I bought my 2015 toyota tundra was super smooth. Yee was able to helped me to get my loan approved fast and easy. He a Yee Vue was a awesome salesman. I bought my 2015 toyota tundra was super smooth. Yee was able to helped me to get my loan approved fast and easy. He a great guy and very friendly. I personally recommended anyone on the market to purchase a vehicle to go and see him. More
by nraug hmoob yaj
Employees Worked With
January 17, 2015
FANTASTIC! We have been so please with Maplewood Toyota! We were blessed to meet Todd Hubbard who made purchasing a new RAV 4 the easiest auto purchase we have We have been so please with Maplewood Toyota! We were blessed to meet Todd Hubbard who made purchasing a new RAV 4 the easiest auto purchase we have ever made. We love the vehicle. But being a"lefty" I would love to see a cup holder on the left of drivers side. Hope this happens in 3 years when I do this again! The service department was outstanding as well. We arrived early and left early. Can't say enough good things about our Maplewood Toyota experiences! More
by kay
Employees Worked With
Cody Botorman, Todd Hubbard
January 13, 2015
Maplewood Toyota has quality employees Love my 2024 Toyota Highlander. Service is always professional and quick. I am grateful for a dependable and comfortable vehicle, especially when Love my 2024 Toyota Highlander. Service is always professional and quick. I am grateful for a dependable and comfortable vehicle, especially when it is -35 degrees below zero! My well maintained car gives me courage to drive in the frigid tundra. More
by ME
Employees Worked With
Christopher Boehlke, Rick Peterson
January 12, 2015
Broken battery terminal I only take my Camry to Maplewood Toyota. My recent (Jan 10) unscheduled visit for replacement of a broken battery terminal reinforced my loyalty to I only take my Camry to Maplewood Toyota. My recent (Jan 10) unscheduled visit for replacement of a broken battery terminal reinforced my loyalty to Maplewood Toyota. The staff is always friendly and professional and very attentive to my needs. The repair was done in a timely manner and the cost was not a surprise. I am 63 years old and I have been buying new cars since 1987. Maplewood Toyota continues to provide the best customer experience that I have ever received. Kudos to the entire Maplewood staff! More
by MJRawson
Employees Worked With
Russ Bestler
January 08, 2015
Express Lube Express lube indicates a speedy service, but an hour and forty five minute wait for an oil change is excessive. I might as well have gone to a fast oi Express lube indicates a speedy service, but an hour and forty five minute wait for an oil change is excessive. I might as well have gone to a fast oil change chain instead. Very disappointed, this type of experience is not the first time either. More
by Client 62
January 05, 2015
Great service! I've taken my Toyotas to Maplewood for several years now, and have always had great service. I leased a new Venza in August and recently drove in for I've taken my Toyotas to Maplewood for several years now, and have always had great service. I leased a new Venza in August and recently drove in for my 5000 mile service. Staff were friendly, service was great and I was out of there ahead of schedule. I trust Maplewood Toyota's service department. More
by Peppy1
December 24, 2014
Quality and Integrity are priceless I am so pleased that I bought a 2014 Prius C at Maplewood Toyota. The overall service that I received carries synergy because of the cooperation betw I am so pleased that I bought a 2014 Prius C at Maplewood Toyota. The overall service that I received carries synergy because of the cooperation between departments. In addition, I arrived as a walk in for my 10,000 mile service and was driving away within an hour; way ahead of schedule on a very busy evening. The waiting area offers a very pleasant and comfortable environment. Thanks! More
by joni
Employees Worked With
Russ Bestler
December 16, 2014
Always pleasant and professional I've had my Prius for 240,000 miles and have always received excellent service here, whether for an oil change or service after a collision. The staff I've had my Prius for 240,000 miles and have always received excellent service here, whether for an oil change or service after a collision. The staff are easy to deal with and don't push to sell unnecessary services or parts. I recently had my brakes serviced and the final price was about $150 under the initial estimate, which was a nice surprise. The no-appointment oil change & tire rotation service is great—I used to go early to try and get in before there was a wait, but with the late-night hours now it's even more convenient. More
by ttarrantt
Employees Worked With
Russ Bestler
