1,625 Reviews of Maplewood Toyota- Service Center
I TRUST THEM Even though it is a bit out of my way, I continue to go to Maplewood Toyota because I trust that they will do a good job with my car and not do any wo Even though it is a bit out of my way, I continue to go to Maplewood Toyota because I trust that they will do a good job with my car and not do any work that is unnecessary. They also let me know what may be wearing out and may need to be replaced in the future. They are courteous and explain everything they are doing and recommending in detail. Highly recommended. More
Car serviced Every time I go to Maplewood Toyota, I receive good service. People are friendly, helpful and considerate. Cody was gracious enough to take me to th Every time I go to Maplewood Toyota, I receive good service. People are friendly, helpful and considerate. Cody was gracious enough to take me to the service desk and also had my car brought inside since it was raining! Kudos to all of you. Mary More
Best automotive dealer I've dealt with Our 4-driver family has owned (in order) a 1964 Volkswagen beetle, 1969 Opel Rallye, 1972 Opel Manta, 1979 Ford Mustang, 1989 Pontiac Grand Prix, 199 Our 4-driver family has owned (in order) a 1964 Volkswagen beetle, 1969 Opel Rallye, 1972 Opel Manta, 1979 Ford Mustang, 1989 Pontiac Grand Prix, 1998 Honda Accord Coupe, 2004 Volvo XC-90, 2008 Honda Accord Coupe, 2013 Mercedes C350, and now a Toyota Highlander Limited Platinum. This is easily the best, most reliable vehicle I've ever owned, and Maplewood Toyota is easily the best, most caring, highest-performance dealer I've yet seen. More
Great sales and service I get professional, fast, and trusted service on my vehicle every time and feel confident going down the road. I have worked several times with Rory S I get professional, fast, and trusted service on my vehicle every time and feel confident going down the road. I have worked several times with Rory Shaffer in sales and will be seeing him again in July. Rory Shafer and Toyota quality and reliability, what a combination! More
Excellent service Unlike previous dealership in another state Maplewood personnel actually read my web-based service request and contacted me about it. Service excellen Unlike previous dealership in another state Maplewood personnel actually read my web-based service request and contacted me about it. Service excellent. Vehicle received early. More
New parts install My wife's 2009 Corolla was vandalized and parts were stolen from the dash. Parts dept person found the exact parts needed and the shop fit us into a b My wife's 2009 Corolla was vandalized and parts were stolen from the dash. Parts dept person found the exact parts needed and the shop fit us into a busy schedule to do the install. We have purchased three new cars from this dealership and pretty much done all maintenance here too. I feel we are always treated honestly and fairly and highly recommend Maplewood Toyota. More
Great ! Best dealership I have ever used. Always there to handle my problems. They really care about you as a customer. They are a big part of why I love my T Best dealership I have ever used. Always there to handle my problems. They really care about you as a customer. They are a big part of why I love my Toyotas. More
Exceptional Service for Over a Decade! I bought my first Toyota in 2003 after a series of disappointing other vehicles. I decided I wanted the best value, best rated, longest-lasting car I I bought my first Toyota in 2003 after a series of disappointing other vehicles. I decided I wanted the best value, best rated, longest-lasting car I could find. That was thirteen years ago and my Corolla has been a joy ever since. But more importantly, the Maplewood Toyota service department has kept my car in top shape, often by stopping me from "fixing" something that isn't broken. With my previous cars, every trip to the shop was another huge repair, so I thought that was normal. My response to everything is "replace it immediately!" But my Toyota service personnel always talk me through the issue, and explain what is and isn't necessary, and why some service can and should wait. I don't always understand the technical details, but I appreciate that they take the time to explain them to me anyway. When that now-resolved airbag recall situation was dragging on (NOT because of Toyota), I briefly considered getting a new make of car (meaning getting the new car serviced at the new dealership), but I can honestly say, I couldn't bear the thought of going anywhere else for service. Maplewood Toyota, especially their service department, has earned my trust and loyalty, and I recommend them to everyone. More
Brake Job The work was easy to schedule and they gave me a free loaner to take for the day, due to the length of time the work was going to take. The work was easy to schedule and they gave me a free loaner to take for the day, due to the length of time the work was going to take. More
All ROCK-star service providers!! Brought my year-old Highlander in for service, drove in to heated service area, was greeted by a friendly service provider, & waited in an inviting sp Brought my year-old Highlander in for service, drove in to heated service area, was greeted by a friendly service provider, & waited in an inviting space. The service-provider came directly to me upon completion and walked me to the desk where I could pay. Great, friendly service with a smile there, as well. Paid, got keys, walked to spot #6, and drove away. Really, how much better can you get?! More