1,625 Reviews of Maplewood Toyota- Service Center
another satisfied customer I am always treated so respectfully. Work done in a timely fashion. Thanks for the excellent service...the coffee and cookies are nice, too! Thanks. I am always treated so respectfully. Work done in a timely fashion. Thanks for the excellent service...the coffee and cookies are nice, too! Thanks. X More
Today’s service Always feel confident bringing my car in. Everyone is so nice. They don’t do unnecessary repairs and continually keep me updated on my cars status. Always feel confident bringing my car in. Everyone is so nice. They don’t do unnecessary repairs and continually keep me updated on my cars status. More
Always excellent service provided in a pleasant way. Service is thorough and quick with excellent work and good advice. Staff is quick to determine problems and explain what is needed for a good result Service is thorough and quick with excellent work and good advice. Staff is quick to determine problems and explain what is needed for a good result. Work is completed within estimated time and proves a solution. Always helpful. More
recall Brought my car in for a replacement of a part due to a recall. Left it at arranged time, received a call when it was done. Very smooth process, no d Brought my car in for a replacement of a part due to a recall. Left it at arranged time, received a call when it was done. Very smooth process, no delays whatsoever, no surprises. More
I was expecting to get ripped off I've had a distrust of dealership service centers since I was a teenager in the mechanic field and heard about all the rip-offs perpetrated on unknowi I've had a distrust of dealership service centers since I was a teenager in the mechanic field and heard about all the rip-offs perpetrated on unknowing car owners. It seemed then that dealerships were at top of the pile. But I had no choice to go a dealership as the independent mechanics could not solve this problem. It wasn't cheap but the mechanic who worked on my car was super intelligent about tracking down the actual problem. He didn't just start replacing parts, in fact, he didn't replace any parts. The diagnostic fee was huge and they said it included no repairs but he did indeed clean some electrical contacts which may be the final repair. I don't feel ripped off at all. In fact I wish now that I had gone straight to maplewood toyota instead of wasting money on the independent mechanic who didn't really know how to track down a difficult electrical issue. More
Great service I have benn bring my cars here for a long time and had great service everytime. Never much in mechanical problems, just routine maintenance. Love Toyo I have benn bring my cars here for a long time and had great service everytime. Never much in mechanical problems, just routine maintenance. Love Toyotas More
Reliable Dealership, Consistent service Helpful staff, organized. Having an appointment for service makes for timely service. I like that they are friendly and able to address questions I Helpful staff, organized. Having an appointment for service makes for timely service. I like that they are friendly and able to address questions I may have. More
Full attention to what customer wants to say from service de I visited service department to inquire about my car radio not working properly. Melissa Buchholz was very helpful. While I was explaining the problem I visited service department to inquire about my car radio not working properly. Melissa Buchholz was very helpful. While I was explaining the problems in the car, she sat on the passenger seat and listened everything what I needed to say. She took a good notes and entered the information into their computer system in order to explain the problems accurately to a technician. When I asked about a warranty coverage, she quickly checked if the warranty department was open. When the warranty department was about to close its hours, she made an effort to contact the department right away so that she can give me an answer. All the process I have to go through to repair was explained to me clearly. She was very professional, knowledgeable, and kind. I felt I was treated as a valued customer. Thank you, Melissa, for your excellent service! More
Excellent Service I brought the car in for Toyota Care and after the car was finished I ask a question about the air flow from the heater, there was little air flow whe I brought the car in for Toyota Care and after the car was finished I ask a question about the air flow from the heater, there was little air flow when set to the front vents, the service manager who checked me in came out with me to look at the car, and when I went to show him how we had very little air flow, the flow turned out to be normal much to my surprise, He explained the possible cause of the problem. When I showed the wife the air flow was now as it should be she was overjoyed as well. More
All god lot better service at night All good job st night service. And less busy. Nice truck wash. And show me what needs replace filter and show me paper what they did etc. All good job st night service. And less busy. Nice truck wash. And show me what needs replace filter and show me paper what they did etc. More