Maplewood Toyota- Service Center

Adjustment of the brakes on my 2005 Camry I purchased my new Camry at Maplewood Toyota in 2005, it has 125,500 miles on it. During the last 3 years you replaced both my front and rear brakes I purchased my new Camry at Maplewood Toyota in 2005, it has 125,500 miles on it. During the last 3 years you replaced both my front and rear brakes due to normal wear. I complained in April and also during this visit that the brakes feel soft and I did not feel the car stopped right. I met with your service manager Russ and shared these concerns with him and also that I believed I had a sudden acceleration scare when I drove the car into my garage last Saturday. Russ patiently listened to my concerns and said that this was probably an operator error problem where I must have had my foot on the brake but also the accelerator. Nathan was able to immediately schedule service on the car while I waited. The mechanics did a thorough review of the brakes, made some adjustments and they had 3 different mechanics test drive the car. Apparently, a soft brake pedal is a characteristic of the Camry unlike most other cars. I was VERY pleased with how Russ, Nathan and their service team handled my situation. Thanks, Paul More

Great service & great price! Nathan had given me his card and tire estimates about a year ago. I reached out via email to get updated estimates which he provided and gave me very Nathan had given me his card and tire estimates about a year ago. I reached out via email to get updated estimates which he provided and gave me very good feedback on what tires would be best but I couldn't decide between Goodyear or Yokohama! He also helped me get set up with an appointment and when I got there he took me back to show me the tires and help me decide! The price was very good and the service was excellent! I will definitely be reaching out to Nathan for any future needs for my Toyota Camry! Excellent employee! More

15k Service I showed up early for my appointment and to get even with me, the service department decided to get my service done early too! Thanks. Its alway I showed up early for my appointment and to get even with me, the service department decided to get my service done early too! Thanks. Its always a pleasure dealing with Maplewood Toyota. Family now has 3 from your dealership. More

Quick I got there and someone talked to me right away and took my mileage. Then less than a minute later someone asked my why I was in and took my keys. I w I got there and someone talked to me right away and took my mileage. Then less than a minute later someone asked my why I was in and took my keys. I was in and out pretty quickly. More

Mapkewood Experience In all my experiences with Mapkewood Toyota, I have found everyone to be extremely professional and very friendly. The service has been exceptional, a In all my experiences with Mapkewood Toyota, I have found everyone to be extremely professional and very friendly. The service has been exceptional, and our salesman was very knowledgable, professional and friendly. In addition, the building is welcoming, clean and provides a very nice waiting area with refreshments, TV and computers. More

Service to my vehicle was per the service agreement My service request was as follows: 1. Check front-end and rear-end wheel alignment 2. Change oil with synthetic oil and filter 3. Check interior My service request was as follows: 1. Check front-end and rear-end wheel alignment 2. Change oil with synthetic oil and filter 3. Check interior and engine air filters 4. Don't rotate or balance tires 5. Check and tighten all assist handles 6. Schedule recall repair on spare tire hanger 7. Anything else that would require service attention I did not ask to have a non-Toyota service reminder removed from my vehicle windshield. More

I love my Toyota My Toyota Yaris has been the best car I have ever owned in my whole life!!! I tell everyone it is magical. The service center is great. So thorough an My Toyota Yaris has been the best car I have ever owned in my whole life!!! I tell everyone it is magical. The service center is great. So thorough and very nice. Wouldn't eve buy anything but a Toyota!!! More

Quality Service I came in for an oil change, tire rotation, etc. I had made an appt.in advance, and work was done promptly. Technician reviewed service findings, et I came in for an oil change, tire rotation, etc. I had made an appt.in advance, and work was done promptly. Technician reviewed service findings, etc. This is an extremely well managed and operating service center. I have always been very pleased at this dealership, and intend to work with them for many years to come. More

Excellent Service and Experience I made my appointment via the web and was thus expected when I arrived. I was given a loaner gratis and repairs were completed several hours in advanc I made my appointment via the web and was thus expected when I arrived. I was given a loaner gratis and repairs were completed several hours in advance of prediction. More

New tires and alighnment My work was done in a timely manner. I was kept informed of the progress and when a situation occurred that had not been anticipate, I was informed an My work was done in a timely manner. I was kept informed of the progress and when a situation occurred that had not been anticipate, I was informed and o.k-ed the additional work. I was told how that would affect the time to complete all the work. More