Maplewood Toyota- Service Center

Routine service Got appointment same day I called. Great shuttle service got me home so no waiting. Truck was done ahead of time and less $ than expected. Got appointment same day I called. Great shuttle service got me home so no waiting. Truck was done ahead of time and less $ than expected. More

6 month checkup Art in service area was very polite & helpful. The service area, show room & waiting areas nice & clean, the 6 month checkup & tire rotation, etc. onl Art in service area was very polite & helpful. The service area, show room & waiting areas nice & clean, the 6 month checkup & tire rotation, etc. only took 1 hr. More

2012 Prius Recall Correction The service personnel were friendly & courteous. A free shuttle ride to the Mall while we waited for our vehicle to be repaired. The repair was comple The service personnel were friendly & courteous. A free shuttle ride to the Mall while we waited for our vehicle to be repaired. The repair was completed in a very acceptable time frame! Great cookies in the waiting area! More

Identifying repeating issue Nov 13 I experienced a weird problem with the heck engine, Traction and 4WD lights suddenly displaying. I was afraid to drive the car so had it towed Nov 13 I experienced a weird problem with the heck engine, Traction and 4WD lights suddenly displaying. I was afraid to drive the car so had it towed to Maplewood Toyota. The service center identified the problem as a short caused by something gnawing thru wires. Then the same thing happened on Dec 3. I drove to Maplewood, the service center confirmed it was the same code, assured me that the car was safe to drive. I was irritated thinking that they really hadn't completely fixed it but on Monday they had photo evidence that it was the same problem but on a different set of wires and that somewhere where I park I have a rodent issue. I appreciate the thoroughness of their work. More

Great People Great service and people. Amazing how busy they are and how quick the turn around was. Wait area was a bit noisy but there were a lot of customers w Great service and people. Amazing how busy they are and how quick the turn around was. Wait area was a bit noisy but there were a lot of customers waiting. More

Professional service! Everyone seems very professional at every stop! They answered all my questions and concerns about what was going to be done at this appointment. Alway Everyone seems very professional at every stop! They answered all my questions and concerns about what was going to be done at this appointment. Always friendly... More

Great Service! I always appreciate taking my Prius into Maplewood for service. The service advisors are always friendly and helpful so that I make the best (and rea I always appreciate taking my Prius into Maplewood for service. The service advisors are always friendly and helpful so that I make the best (and reasonable) choices for my vehicle service. I also appreciate the wi-fi and individual TV screens so that I can work or watch the program of my choice. And I love the late night service hours. More

Outstanding customer service! I've been a customer of Maplewood Toyota's service group for many years and can't imagine going anywhere else! Their recommendations have always struc I've been a customer of Maplewood Toyota's service group for many years and can't imagine going anywhere else! Their recommendations have always struck me as customer focused and conservative - they've never made me feel like they're trying to sell me something. Our family continues to buy Toyotas in large part because of our service experiences at Maplewood Toyota. Bob More

1st service on new prius We received very courteous service. I was able to pull in and helped very promptly. Toyota service only had the car for about 40 minutes and we were We received very courteous service. I was able to pull in and helped very promptly. Toyota service only had the car for about 40 minutes and we were on our way. The only negative was waiting on hold on the phone for at least 10 minutes. More

Service Department Service Dept was very helpful in reviewing all the items they checked on my car and explaining what needed immediate attention and what items would ne Service Dept was very helpful in reviewing all the items they checked on my car and explaining what needed immediate attention and what items would need attention in the next few months. More