Maplewood Toyota- Service Center

15,000 Check-up It would be much nicer if there was a quieter area for waiting. The waiting room is in the middle of everything. The staff was courteous and answer It would be much nicer if there was a quieter area for waiting. The waiting room is in the middle of everything. The staff was courteous and answered my questions, but everyone seemed very rushed. More

Excellent customer service... went beyond the call of duty! Explained how to use the Car Seat options and helped find the connections so I could safely install my granddauhter's car seat! Also hooked up his c Explained how to use the Car Seat options and helped find the connections so I could safely install my granddauhter's car seat! Also hooked up his computer fast and helped with my head light option. All this was done and I enjoyed a nice little oatmeal raison cookie! I'd say FULL service! Thank you!!! More

service this dealership always exceeds my expectations in terms of efficiency, and friendly staff. my truck was serviced in a short time and the waiting ro this dealership always exceeds my expectations in terms of efficiency, and friendly staff. my truck was serviced in a short time and the waiting room/lounge is pleasant and comfortable. they even washed the truck ! thanks maplewood toyota. More

25,000 mile seevice Everyone from start to finish were friendly and helpful. I new what to expect and about how long it would take. I was offered an extended service cont Everyone from start to finish were friendly and helpful. I new what to expect and about how long it would take. I was offered an extended service contract to consider but was not pressured into buying it. More

Oil change My oil change went efficiently. I was in and out in less than 1 hour. Very friendly and knowledgeable service staff! I will definitely return! My oil change went efficiently. I was in and out in less than 1 hour. Very friendly and knowledgeable service staff! I will definitely return! More

always good service Very helpful with providing and explaining service -- never push for unnecessary work, and help the customer find coupons and deals. That's what keeps Very helpful with providing and explaining service -- never push for unnecessary work, and help the customer find coupons and deals. That's what keeps me coming back. More

Tundra 100K service and questions I recently purchased a used 2014 Tundra with 95K miles (not from Maplewood). This is my first Tundra. Not knowing the maintenance history of the tru I recently purchased a used 2014 Tundra with 95K miles (not from Maplewood). This is my first Tundra. Not knowing the maintenance history of the truck I asked Maplewood Toyota to do all the recommended 100K mile maintenance. I also printed a list of questions about switching between 2WD and 4WD. My experience was excellent. The requested service was performed at what I consider a reasonable price. In addition Mike, the Tundra expert at the dealership, called me to answer each of my printed questions. Now the truck hums (actually it's more like a growl :) ) and I have more confidence using all of its features. Tim More

Efficient, friendly, fast I drove into the garage and someone greeted me right away and wrote up my work order. Time promised was an hour to 1.25 hours but was completed in ab I drove into the garage and someone greeted me right away and wrote up my work order. Time promised was an hour to 1.25 hours but was completed in about 45 minutes. This was an oil change and tire rotation at no charge due to Maplewood Toyota's offer on new car purchases. More

repair Jon was very patient. He explained all options and cost of repairs and did not feel rushed to make a decision. My car was repaired the next day. Aw Jon was very patient. He explained all options and cost of repairs and did not feel rushed to make a decision. My car was repaired the next day. Awesome---right before Christmas More

Honest and trustworthy I have always found them to be trustworthy and honest. When you come in they tell you what is going to be done and an estimate of how long it will ta I have always found them to be trustworthy and honest. When you come in they tell you what is going to be done and an estimate of how long it will take. If something unexpected comes up, they tell you. They know what has been done in previous visits, and what should be done. If it is minor, such as resetting a light, they usually do it right there, and you can go. Things like correcting tire pressure because it is cold are done for free. More